Network L3 - Firewall Implementation Engineer

Intertec Softwares Pvt Ltd; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology solutions provider in Dubai is seeking an experienced Project Delivery Specialist with 8-10 years of experience. The successful candidate will act as a Technical SME, manage project deliveries, and troubleshoot critical customer incidents. Strong knowledge of firewalls and networking technologies is required, along with industry-recognized certifications. Excellent communication skills and the ability to lead teams are essential for this role.

Qualifications

• 8 - 10 years of experience in project delivery and support.
• Must have relevant certifications as per business requirements.
• Strong technical knowledge and ability to lead teams.

Responsibilities

• Act as Technical SME for assigned technologies.
• Deliver projects within schedules and budgets.
• Handle critical customer incidents ensuring service level agreements.
• Lead projects and support functions effectively on-field.

Skills

Firewall (Cisco, Fortinet, Palo Alto)

VPN

AAA

NAC (Cisco, Aruba)

Routing & Switching (Cisco, Aruba)

Strong written and verbal communication skills

Analytical skills

Customer handling Skills

Multi-tasking ability

Education

BE/BTech/BSc

Tools

CCIE – Security

Palo Alto PCNSE

Fortinet NSE 4

Fortinet NSE 7

Aruba Certified ClearPass Professional

Aruba Certified Switching Associate

Job description

JOB PURPOSE

Project Delivery & Support

QUALIFICATION

BE/BTech/BSc

EXPERIENCE

8 - 10 Years

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES)

• Technical SME for the technologies listed in the Competency table below.
• Handle Medium & Large projects.
• Deliver Projects within schedule and budgets.
• Critical customer incidents/breakdowns, troubleshooting them within the agreed service levels for self and team.
• Adherence to Process, Policies & Procedures
• Maintain and acquire Certifications as per Business Requirements for self and team.
• Escalating and coordinating with SMEs/vendors for critical cases and major implementation related issues.
• Willing to work on-field at customer premises for undertaking Projects & Support functions based on the requirement.
• Provide a consultative approach in delivering Projects & Support Functions which can lead to additional opportunities.
• Ability to create & review manuals, project & support documents for self and team.
• Ability to lead by example and be able to quickly establish respect of both, team members and external vendors from technical and management perspective. Ability to inspire confidence in users.
• Ability to multi-task, prioritize multiple objectives, initiatives, and requests.
• Self-Starter and able to work independently and as part of the team.
• Must have excellent cross department communication and adept at building relationships with stakeholders.

CERTIFICATIONS

• CCIE – Security
• Palo Alto PCNSE
• Fortinet NSE 4
• Fortinet NSE 7
• Aruba Certified ClearPass Professional
• Aruba Certified Switching Associate

TECHNICAL SKILLS /COMPETENCIES

MANDATORY

Strong Knowledge on below Technologies/Concepts:

• Firewall (Cisco, Fortinet, Palo Alto)
• VPN
• AAA
• NAC (Cisco, Aruba)
• Routing & Switching (Cisco, Aruba)

SOFT SKILLS

MANDATORY

• Strong written and verbal communication and analytical skills
• Ability to multi-task, prioritize multiple objectives, initiatives, and requests.
• High Degree of Perseverance.
• Very good Customer handling Skills.
• Can Do attitude.
• Open to learn new technologies.