Multi-Property Sales Pro: Upsell & Delight Guests

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Abu Dhabi is looking for a motivated individual to handle guest calls and requests efficiently. Successful candidates will have a high school diploma, at least 2 years of relevant experience, and exceptional customer service skills. The role involves assisting management, maintaining brand standards, and fostering positive relationships with guests. This position offers a chance to become part of a globally recognized brand, known for valuing diversity and inclusion.

Qualifications

• At least 2 years of related work experience.
• Ability to anticipate and address guests' service needs.
• Clear and professional communication.

Responsibilities

• Process guest calls and requests efficiently.
• Assist management in training and motivating employees.
• Maintain confidentiality of proprietary information.

Skills

Sales techniques

Customer service

Communication skills

Teamwork

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Abu Dhabi is looking for a motivated individual to handle guest calls and requests efficiently. Successful candidates will have a high school diploma, at least 2 years of relevant experience, and exceptional customer service skills. The role involves assisting management, maintaining brand standards, and fostering positive relationships with guests. This position offers a chance to become part of a globally recognized brand, known for valuing diversity and inclusion.