Model

Abroad Work; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A hospitality service provider in Sharjah is seeking a Visitor Solution Representative who speaks Arabic fluently. This role focuses on delivering outstanding customer service to guests and ensuring a memorable stay. Key responsibilities include managing guest accounts, assisting with inquiries, and ensuring privacy. Knowledge of Front Office systems is vital. Compensation and accommodation details will be provided during the interview.

Benefits

Accommodation provided

Salary discussed during interview

Qualifications

• Fluent in Arabic with strong customer service skills.
• Experience with Front Office systems is preferred.
• Ability to maintain guest privacy and confidentiality.

Responsibilities

• Process guest accounts accurately from check-in to check-out.
• Assist guests with inquiries and requests about hotel services.
• Greet guests by name and escort them to their rooms.

Skills

Customer service orientation

Fluent Arabic

Knowledge of Front Office systems

Tools

Opera

Microsoft Office

Job description

Overview

Located simply moments from the Sharjah Aquarium, flaunting a view of the scenic waterfront, Time Ruby Hotel Apartments were created to lend corporate travels a sensation of true welcome.

Job Description

About the Function:

• As Visitor Solution Representative (Arabic Speaker), you will be responsible to supply professional and customer concentrated solution to our guests, ensuring their remain will end up being a remarkable experience.

Responsibilities

• Process accounts from check-in to check-out, making certain accurate postings of all subordinate fees utilizing computerized Front Office systems.
• Conduct in room and hotel familiarization and help guest in hotel task enquiries/requests. Maintain an up-to-date knowledge of hotel information and local solutions, including operating hours, promos, events, tourist attractions and any allied information to respond to visitor queries.
• Ensure visitors are directly greeted by name, if recognized and escorted to their room to make them feel expected as well as welcomed.
• Maintain the privacy of all visitors by ensuring that no details of the guests are disclosed. Accurately administer Front Desk cashiering requirements.
• Adhere to all established systems, policies and procedures. Abilities Called for Opera.
• Microsoft Office Settlement and Benefits. Standard Salary: To be discussed during meeting. Accommodation: Provided.

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