Merchant Sourcing Associate

Pulse ID; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A leading fintech company in Dubai is seeking a Merchant Sourcing Associate to drive the success of its marketplace. The role involves sourcing and onboarding merchants across various sectors to enhance customer engagement. Candidates should have at least 2 years of experience in merchant acquisition and a relevant degree. This hybrid role is based in the UAE, offering competitive compensation and opportunities for career advancement.

Benefits

Competitive base salary

Performance-based incentives

Career growth opportunities

Qualifications

• At least 2 years of experience in merchant acquisition sales or a related role.
• Located in UAE with knowledge of trending discounts on popular apps and loyalty programs.

Responsibilities

• Analyze and interpret client requirements for merchant sourcing efforts.
• Build and maintain a target merchant list across various sectors.
• Validate and verify merchant information for database accuracy.
• Conduct outreach to merchants via various communication channels.
• Negotiate terms and conditions with merchants to finalize agreements.
• Ensure compliance with company standards and maintain a high-quality database.
• Monitor market trends for innovative sourcing strategies.

Skills

Merchant acquisition sales

Strong communication skills

Relationship-building

Analytical mindset

Proficiency in Microsoft Office

Education

Bachelor’s degree in Marketing, Business Administration, or related field

Tools

CRM tools

Job description

About Pulse iD

Pulse iD is a leading fintech company specializing in loyalty and rewards solutions for financial institutions, telcos, and nonbank entities. With a focus on hyper‑personalization, enterprise‑grade systems, and AI‑powered analytics, Pulse iD delivers innovative and scalable platforms for customer engagement and retention.

About the Role

The Merchant Sourcing Associate plays a critical role in the success of Pulse iD’s Marketplace, responsible for sourcing and onboarding merchants that provide benefits, curated offers, perks, and discounts across key categories such as F&B, retail, wellness, lifestyle, and more, ensuring a diverse and high‑value marketplace. This role focuses on building and maintaining strong, long‑term merchant partnerships to drive seamless loyalty initiatives and maximize value delivery. Their efforts support the needs of end clients in industries such as Financial Services, Telecommunications, Aviation, and beyond, ensuring strategic alignment with sector‑specific engagement goals and loyalty objectives.

Key Responsibilities

• Analyze and interpret client requirements to ensure merchant sourcing efforts are aligned with their goals, KPIs, and engagement objectives.
• Build, maintain, and expand a target merchant list by researching and categorizing merchants into relevant sectors such as F&B, retail, wellness, and lifestyle.
• Validate and verify merchant information—including contact details, locations, and existing offers—to ensure database accuracy, completeness, and reliability.
• Conduct proactive outreach to merchants via email, phone calls, and in‑person meetings to present Pulse iD’s value proposition and secure their participation.
• Negotiate terms and conditions with merchants, complete NDAs, and finalize merchant agreements to ensure smooth and timely onboarding.
• Ensure all merchant data complies with Pulse iD’s standards and implement continuous enrichment and updates to maintain a high‑quality database.
• Monitor market trends, offer structures, and competitor practices to identify opportunities for innovative sourcing strategies and partnership models.
• Identify and recommend high‑value merchants for inclusion in targeted campaigns, leveraging insights to support strategic priorities and client objectives.

Preferred Qualifications

• Prior experience or exposure in merchant sourcing or acquisition, preferably within fintech or loyalty domains.
• Bachelor’s degree in Marketing, Business Administration, or a related field.

General Skills & Competencies

• At least 2 years of experience in merchant acquisition sales or a related role.
• Based in UAE with knowledge of trending discounts on popular apps and loyalty programs.
• Proficiency in Microsoft Office and familiarity with CRM tools.
• Strong communication and relationship‑building skills to engage effectively with merchants and stakeholders.
• Proven ability to manage multiple tasks and meet deadlines in a fast‑paced and dynamic environment.
• Strong analytical mindset with keen attention to detail and problem‑solving abilities.
• This is a UAE‑based hybrid role requiring a mix of remote and in‑person work. Only candidates with full‑time work rights in the UAE will be considered.

Compensation & Benefits

• Competitive base salary with performance‑based incentives.
• Opportunities for career growth and development within the Merchant Sourcing Team.

Why Join Us

At Pulse iD you will have the opportunity to drive strategic partnerships, expand our merchant network, and play a key role in shaping innovative payment solutions across Asia. If you thrive in a fast‑paced dynamic environment and are passionate about building impactful relationships, we’d love to hear from you!