Mandarin Guest Experience Agent - Front Office (Dubai)

Swiss Connect Solutions; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious 5-star hotel in Dubai is seeking a Female Guest Experience Agent who is fluent in Mandarin and English. The ideal candidate is passionate about providing excellent guest service, with strong communication skills. Responsibilities include managing guest check-ins/outs, handling inquiries, and coordinating guest services. Benefits include a salary of AED3,000-4,000, monthly service charge, accommodation, transportation, medical insurance, and a return flight home every 2 years.

Benefits

Monthly Service Charge

Accommodation & Transportation provided

Medical Insurance

Return flight to home country every 2 years

Qualifications

• Female candidate due to accommodation arrangements.
• Previous experience in front office or hospitality preferred.
• Professional appearance, confident, and well-groomed.

Responsibilities

• Warmly welcome guests and manage efficient check-in/check-out.
• Handle billing and guest inquiries professionally.
• Respond promptly to guest feedback and service requests.
• Coordinate with departments to ensure seamless guest experiences.

Skills

Fluent in Mandarin and English

Strong communication skills

Interpersonal skills

Job description

A prestigious 5-star hotel in Dubai is seeking a Female Guest Experience Agent who is fluent in Mandarin and English. The ideal candidate is passionate about providing excellent guest service, with strong communication skills. Responsibilities include managing guest check-ins/outs, handling inquiries, and coordinating guest services. Benefits include a salary of AED3,000-4,000, monthly service charge, accommodation, transportation, medical insurance, and a return flight home every 2 years.