Manager Technical - Surveillance

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury beachside resort in the United Arab Emirates is seeking a Surveillance Technical Manager to lead a team of technicians. Responsibilities include overseeing CCTV operations, troubleshooting technical issues, and developing standard operating procedures. Candidates should have extensive experience in security systems, strong leadership skills, and relevant certifications. The role offers attractive salary and employee benefits, making it an excellent opportunity for aspiring professionals in the hospitality industry.

Benefits

Attractive salary

Excellent leave policy

Healthcare package

Life insurance

Incentive programs

Qualifications

• Minimum of 5 years of experience in CCTV and security systems installation.
• At least 2 years in a supervisory or management role.
• Professional certifications in CCTV or security systems are highly desirable.

Responsibilities

• Oversee, mentor, and develop a team of CCTV technicians and engineers.
• Ensure all surveillance equipment is functioning optimally.
• Troubleshoot and resolve technical issues related to CCTV systems.

Skills

CCTV technologies

Network video recorders (NVRs)

Video management software (VMS)

Analytical skills

Leadership

Education

Bachelor's degree preferred

High School Diploma required

Tools

CCTV systems

Security systems

Job description

Job Description

About Wynn Al Marjan Island:

On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a Surveillance Technical Manager to join the resort’s Surveillance team.

Responsibilities

• Oversee, mentor, and develop a team of CCTV technicians and engineers, ensuring high performance and professional growth.
• Ensure all surveillance equipment is functioning optimally and conduct regular inspections and maintenance.
• Support the Executive Director of Technical Operations in administrative tasks and strategic planning.
• Develop and implement standard operating procedures for the surveillance technical team.
• Troubleshoot and resolve technical issues related to CCTV and video surveillance systems promptly.
• Maintain accurate records of all surveillance activities, equipment maintenance, and technical issues.
• Provide training and support to technical staff to ensure high standards of performance and compliance with security protocols.
• Stay updated with the latest advancements in surveillance technology and recommend upgrades or improvements as necessary.
• Ensure compliance with all relevant regulations and industry standards related to surveillance and security.

About You

• Expertise with a wide range of CCTV technologies, network video recorders (NVRs), video management software (VMS), and integrated security solutions.
• Strong analytical and problem-solving skills; ability to diagnose complex technical issues and deliver practical, effective resolutions.
• Exceptional leadership and team-building abilities; experience in coaching and developing technical staff.
• Excellent verbal and written communication skills, with the ability to interact confidently with clients, employees, and stakeholders.
• Up-to-date knowledge of relevant safety and compliance standards.
• Professional certifications in CCTV or security systems (e.g., CCNA Security, CompTIA Security+, or equivalent) are highly desirable.
• Bachelor's degree preferred. High School Diploma required. Technical certifications in electronics or security systems are an asset but not mandatory for entry-level roles.
• Minimum of 5 years of experience in CCTV and security systems installation, with at least 2 years in a supervisory or management role.
• Employees must become certified in the Genetec VMS within 6 months of employment.
• Minimum age 21.

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.