Manager Operational Control & Governance

ADIB Group; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent financial institution in Abu Dhabi is seeking a Manager of Operational Control & Governance. This critical role involves implementing a robust control review framework and ensuring compliance with regulatory standards. Responsibilities include conducting risk assessments, fostering stakeholder engagement, and delivering training sessions. The ideal candidate will have advanced Excel skills and strong leadership capabilities, essential for driving process improvements and promoting a culture of compliance within the organization.

Qualifications

• Expertise in data analysis and dashboard creation.
• Strong communication skills for engaging stakeholders.
• Experience in leading teams in a high-performance environment.
• Proficiency in structuring reports and presentations.
• Ability to solve complex risk-related issues.

Responsibilities

• Conduct comprehensive reviews of policies and procedures.
• Evaluate operational compliance with laws and regulations.
• Assess effectiveness of existing controls and identify risks.
• Collaborate on control enhancements and process optimization.
• Engage with stakeholders to promote best practices.
• Deliver training on control and compliance topics.
• Prepare reports on control review outcomes.

Skills

Advanced MS Excel & PowerPoint Skills

Interpersonal & Stakeholder Management Skills

Team Leadership & Management

Presentation & Reporting Skills

Problem Solving & Analytical Thinking

Audit & Compliance Knowledge

Operational Risk Management Tools & Frameworks

Governance Risk & Compliance (GRC) Systems

Policy & Procedure Review Expertise

Project & Initiative Support

Job description

Description

Role: Manager Operational Control & Governance
Location: Abu Dhabi
Role Purpose: The Manager Operational Control & Governance plays a key role within the Internal Control function of Group Operations. This position is responsible for implementing and maintaining a robust control review framework to ensure operational processes comply with regulatory requirements industry standards and internal policies. The role supports risk mitigation process improvement and promotes a culture of compliance and governance across the organization.

Key Accountabilities of the role.

• Control Reviews Conduct comprehensive reviews of policies and procedures (P&Ps) to ensure alignment with regulatory industry and internal standards.
• Compliance Assessments Evaluate operational compliance with applicable laws regulations and internal governance frameworks.
• Risk Assessments Assess the effectiveness of existing controls identify operational risks and vulnerabilities and recommend mitigation strategies.
• Process Improvements Collaborate with stakeholders to identify opportunities for control enhancements and provide actionable recommendations for process optimization.
• Stakeholder Engagement Work closely with cross-functional teams to ensure consistency in control practices and promote adoption of best practices.
• Training & Awareness Deliver guidance and training sessions on control and compliance topics to strengthen organizational understanding and adherence to established policies.
• Reporting Prepare and present detailed reports on control review outcomes compliance status and progress updates to operational leadership and key stakeholders.
• Data Analytics Utilize data analysis tools and techniques to identify trends anomalies and areas of concern within operational processes.

Specialist Skills / Technical Knowledge Required for this role.

• Advanced MS Excel & PowerPoint Skills
  Ability to build dashboards perform data analysis and create impactful presentations for senior stakeholders.
• Interpersonal & Stakeholder Management Skills
  Strong communication and relationship-building capabilities to engage effectively with Division Heads senior management and cross-functional teams.
• Team Leadership & Management
  Experience in leading teams managing performance and fostering a collaborative and high-performing work environment.
• Presentation & Reporting Skills
  Proficiency in preparing and delivering structured reports and presentations to executive committees and governance forums.
• Problem Solving & Analytical Thinking
  Ability to apply sound judgment and structured thinking to resolve complex control and risk-related issues.
• Audit & Compliance Knowledge
  Familiarity with audit processes regulatory requirements and compliance frameworks relevant to banking operations.
• Operational Risk Management Tools & Frameworks
  Understanding of ORM methodologies including RCSA issue tracking and risk heat mapping.
• Governance Risk & Compliance (GRC) Systems
  Experience in using GRC platforms for tracking actions managing risks and reporting.
• Policy & Procedure Review Expertise
  Ability to assess and enhance control elements embedded within operational policies and procedures.
• Project & Initiative Support
  Capability to contribute to high-profile projects and strategic initiatives ensuring control and risk considerations are embedded.

Required Experience.

Manager