Manager - Market Access

Julphar; Ras Al Khaimah; On-site; AED 80,000 - 120,000; Full time

Job summary

A leading pharmaceutical company is seeking a Medical Information Officer in Ras Al Khaimah. The role involves promoting products to healthcare providers, meeting sales targets, and managing an assigned territory. Candidates should have a Bachelor's degree in Pharmacy or Science, along with 2-4 years of pharmaceutical industry experience. Strong interpersonal, communication, and negotiation skills are essential for this position, which also requires maintaining relationships with customers and adhering to company standards.

Qualifications

• Minimum 2-4 years of experience in the Pharmaceutical industry.
• Strong working knowledge of Distributor / Agents operations and tendering processes.
• Functional knowledge of clinical aspects of the pharmaceutical industry.

Responsibilities

• Meet or exceed sales targets within agreed budgets.
• Develop and manage the assigned sales territory.
• Implement territory coverage plan and customer-centric activities.

Skills

Result orientation

Interpersonal skills

Communication skills

Negotiation skills

Planning and monitoring

Education

4 years Bachelor's degree in Pharmacy / Science

Master’s Degree in Business Administration

Job description

Position Summary

The Medical Information Officer is responsible for promoting Julphar’s products and services to healthcare providers, KOLs & other key stakeholders in an assigned territory or market.

The MIO is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.

The Medical Information Officer is the on-ground Ambassador of the Organisation and should always showcase Julphar’s core values and business ethics in every action, while maintaining the company’s image & reputation.

The position also requires identifying and evaluating the new customer, maintaining loyal customers and ensuring proper implementation of Julphar CRM strategy.

Key Responsibilities

• Meets or exceeds sales targets within agreed budgets and timeline.
• Develops and manages the assigned sales territory, in terms of customers, retailers and other key stakeholders.
• Implementation of Company’s sale and marketing plan in the assigned territory.
• Implements territory coverage plan (number of sales calls & visit frequency).
• Delivers customer‑centric activities in coordination with Line Manager.
• Maintains records system; daily reports, customer profile & marketing feedback reports.
• Plans work schedules and weekly and monthly timetables.
• Submits daily & monthly report and CRM reports as per country reporting system.
• Participates and contributes in all company meetings & presents the Territory snapshot.
• Drives increased revenue and profit to achieve the Company’s ambitious growth.
• Ensures self‑learning, knowledge update, building desired skill & competency, proper interpreting of knowledge and presenting / discussing this information with health professionals.

Territory Development & Strategy Implementation

• Organizes audio‑visual activities for healthcare providers as per business need in coordination with Line Manager & Marketing Manager.
• Responsible for keeping up‑to‑date knowledge level with the latest clinical data supplied by the Medical & Marketing Department.
• Monitors competitor’s sales and marketing activities and reports these Market Intelligence appropriately.
• Stays informed about the important activities of health services in a particular area.
• Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target.
• Responsible for ongoing prospecting for new business opportunities.

Core Competency

• In terms of Competency you are highly result oriented, dedicated with strong sense of accountability & ownership.
• Having strong learning agility to accept, implement new learnings and new changes in the market.
• Excellent interpersonal, communications, public speaking, and presentation skills with multi‑task and strong negotiation.
• Strong planning and monitoring skills, and experience in understanding the market trends and forecasting of certain products basis trends.
• Should be calm and composed to work in complex and ambiguous situations.
• You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.

Qualifications & Experience

• 4 years Bachelor's degree in Pharmacy / Science is mandatory.
• Master’s Degree in Business Administration is highly an advantage.
• Minimum 2-4 years of experience in the Pharmaceutical industry.
• Must possess strong working knowledge of Distributor / Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country).
• Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc.
• Proven ability to build strong partnerships with the own country teams, Marketing & Medical teams in HO.