Manager Key Accounts

Client of Talentmate; Dubai; On-site; USD 60,000 - 90,000; Full time

Job summary

A leading company in the UAE seeks a Manager Key Accounts to develop and maintain strategic relationships with significant clients. The ideal candidate will have a Bachelor's degree, at least 5 years of key account management experience, and strong interpersonal skills. Responsibilities include maximizing revenue, nurturing client relationships, and ensuring satisfaction. This mid-level role offers an exciting opportunity to contribute to the company's growth.

Qualifications

• At least 5 years of experience in key account management or sales.
• Understanding of market trends and competitor analysis.
• Self-motivated with a focus on customer satisfaction.

Responsibilities

• Develop strategies for managing key client accounts effectively.
• Build relationships with decision-makers to foster loyalty and retention.
• Conduct regular meetings with clients to review progress and concerns.

Skills

Interpersonal Skills

Negotiation Skills

Strategic Thinking

Problem Solving

Communication Skills

Presentation Skills

Education

Bachelor's degree in Business, Marketing, or related field

Tools

CRM Software

Microsoft Office

Job description

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Manager Key Accounts
As a Manager Key Accounts, you will lead our efforts to establish and nurture strategic relationships with our most significant clients, ensuring growth and satisfaction. This role requires a dynamic leader skilled at building and maintaining long-term partnerships, aligning company objectives with client needs, and driving mutual success. You will be responsible for retaining and expanding key accounts, maximizing revenue, and delivering exceptional service. Your primary goal is to understand each key account's unique needs to develop tailored strategies that enhance customer satisfaction and loyalty, positioning the company as a preferred industry partner.

Responsibilities

• Develop strategies for managing key client accounts effectively.
• Build relationships with decision-makers to foster loyalty and retention.
• Lead negotiations and contract renewals to improve account profitability.
• Coordinate with internal teams to meet client requirements promptly.
• Analyze market trends to anticipate client needs and develop proactive strategies.
• Monitor and report on account performance metrics.
• Address client issues promptly to ensure high satisfaction.
• Identify cross-selling and upselling opportunities for revenue growth.
• Prepare account plans aligned with clients' business objectives.
• Conduct regular meetings with clients to review progress and concerns.
• Build and maintain a strong industry network.
• Train and mentor junior staff to foster a high-performance team.

Requirements

• Bachelor's degree in Business, Marketing, or related field.
• At least 5 years of experience in key account management or sales.
• Strong interpersonal skills for building relationships at all levels.
• Expertise in strategic thinking and problem-solving.
• Excellent negotiation, communication, and presentation skills.
• Proficiency in CRM software and Microsoft Office.
• Ability to handle multiple priorities with attention to detail.
• Track record of achieving sales targets and KPIs.
• Understanding of market trends and competitor analysis.
• Willingness to travel for client meetings and industry events.
• Self-motivated with a focus on customer satisfaction.
• Leadership skills and experience managing a team.

Job Details

Role Level: Mid-Level

Work Type: Full-Time

Country: United Arab Emirates

City: Dubai

Company Website: [Insert URL]

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