Manager Inventory Controller

Delivery Hero SE; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading delivery company in Dubai is seeking an experienced Inventory Management professional. This role includes ensuring accurate inventory transactions, leading inventory reconciliation, and managing a team of Inventory Controllers. The ideal candidate will have a Bachelor’s degree in Supply Chain or related fields, alongside 5-7 years of inventory control experience. Strong analytical skills and experience with 3PL partners are essential. The role involves liaising with different stakeholders to ensure compliance and operational excellence.

Qualifications

• 5–7+ years of inventory control or supply chain experience with multi-warehouse operations exposure.
• Proven experience managing teams and working with 3PL partners.
• Strong understanding of inventory accounting, reconciliations, and audit requirements.
• Experience in retail, FMCG, e-commerce, or quick-commerce environments is highly preferred.

Responsibilities

• Ensure accurate and timely recording of inventory transactions across warehouse management systems and financial systems.
• Own inventory reconciliation between General Ledger and Sub-Ledger.
• Monitor inventory accuracy across all owned warehouses, stores, and 3PL locations.
• Lead shrinkage, expiry, and damage analysis across warehouses and stores.
• Govern inventory-related SLAs with 3PL partners.
• Own end-to-end inventory system processes.
• Plan and oversee wall-to-wall stock takes and cycle count programs.
• Lead, coach, and develop a team of Inventory Controllers.
• Provide clear inventory performance reporting and insights to senior management.

Skills

Strong analytical and problem-solving skills

Stakeholder and vendor management

Inventory systems and data-driven decision-making

Leadership and people development

Excellent communication and escalation management

3PL SLA adherence

Team performance and audit outcomes

Stocks Optimization for non performing inventories

Education

Bachelor’s degree in Supply Chain, Finance, Accounting, or related field

Job description

Company Description

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

What’s On Your Plate?

Inventory Governance & Control

• Ensure accurate and timely recording of inventory transactions across warehouse management systems and financial systems.

• Own inventory reconciliation between General Ledger and Sub-Ledger, ensuring compliance with accounting policies and timely month-end close.

• Monitor inventory accuracy across all owned warehouses, stores, and 3PL locations.

Shrinkage, Expiry & Risk Management

• Lead shrinkage, expiry, and damage analysis across warehouses and stores, identifying root causes and driving corrective actions.

• Review and challenge inventory adjustments and loss claims, particularly those originating from 3PL operations.

• Proactively identify inventory risks and elevate issues that may impact financial results or operational continuity.

Warehouse & 3PL Oversight

• Govern inventory-related SLAs with 3PL partners, including reconciliation accuracy, adjustment turnaround time, and shrinkage thresholds.

• Ensure standardized inventory SOPs and controls are applied consistently across owned and 3PL warehouses.

• Act as the main escalation point for inventory disputes involving Operations, Finance, and 3PL partners.

Inventory Systems & Process Excellence

• Own end-to-end inventory system processes, including system enhancements, UAT sign-off, pilot execution, full rollout, and post-implementation reviews.

• Ensure master data integrity (UOM, costs, expiry parameters, FEFO logic) across systems.

• Support inventory-related system issues and act as a functional help desk for internal stakeholders.

Stock Counts & Accuracy Programs

• Plan and oversee wall-to-wall stock takes and cycle count programs across warehouses and stores in line with approved schedules.

• Validate stock count results, ensure timely adjustments, and drive post-count corrective actions.

Team Leadership & Stakeholder Management

• Lead, coach, and develop a team of Inventory Controllers, setting clear KPIs and accountability.

• Coordinate closely with Store Operations, Warehouse teams, Finance, Supply Chain, and Commercial stakeholders.

• Provide clear inventory performance reporting and insights to senior management.

Key Performance Indicators (KPIs)

• Inventory accuracy %

• Shrinkage and expiry % vs target

• Reconciliation timeliness and accuracy

• Stock count variance and closure rate

Qualifications

What Did We Order?

Qualifications & Experience

• Bachelor’s degree in Supply Chain, Finance, Accounting, or a related field.

• 5–7+ years of inventory control or supply chain experience, with multi-warehouse operations exposure.

• Proven experience managing teams and working with 3PL partners.

• Strong understanding of inventory accounting, reconciliations, and audit requirements.

• Experience in retail, FMCG, e-commerce, or quick-commerce environments is highly preferred.

Skills & Competencies

• Strong analytical and problem-solving skills

• Stakeholder and vendor management

• Inventory systems and data-driven decision-making

• Leadership and people development

• Excellent communication and escalation management

• 3PL SLA adherence

• Team performance and audit outcomes

• Stocks Optimization for non performing inventories