Manager - Commercial Systems

Dubai Aviation Corporation; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An aviation corporation in Dubai seeks a candidate to manage the development and implementation of commercial systems aligned with business strategies. The role requires a minimum of 5 years in Revenue Management and an emphasis on team leadership and strategic communication with external partners. Candidates should have a relevant bachelor's degree and at least 8-10 years of work experience, including project management expertise. Commitment to industry standards and trends will be vital.

Qualifications

• Minimum of 5 years working in Revenue Management.
• At least 8 - 10 years of overall experience is required.
• Project Management skills are preferred.

Responsibilities

• Manage development and implementation of commercial systems.
• Lead cross-functional projects and stakeholder engagement.
• Evaluate revenue management metrics and communicate findings to stakeholders.

Skills

Customer Focus

Teamwork

Effective Communication

Decision Making

Strategic Thinking

Education

Bachelor's Degree

Degree in Engineering / Finance / Statistics / Accounting / Economics / Mathematics

Job description

MAIN OBJECTIVE OF ROLE

To manage development, implementation, and maintenance of commercial systems and provide roadmap in alignment with the strategic vision of flydubai while developing and implementing comprehensive distribution strategies to optimize sales channels, expand market reach, and maximize revenue.

KEY RESPONSIBILITIES

• Develops and monitors the health of commercial systems performance with defined metrics and necessary control checks at various levels.
• Formulates system specifications through end user interactions and gets them translated into functionality through external and internal technology teams.
• Evaluates adoption of new functionalities and system enhancements by measuring impact on revenue and work processes. Communicates development roadmaps to Revenue Management Leadership.
• Leads cross-functional projects, stakeholder engagement, and collaboration across commercial and technology teams delivering revenue excellence.
• Facilitates technology adoption for Modern Airline Retailing such as New Distribution Capability (NDC), Offer-Order Management System (OOMS).
• Stays abreast with latest developments in emerging trends in AI/ML technologies, revenue management and pricing practices, airline distribution strategies and analytics tool capabilities.
• Monitors and evaluates the performance of all distribution channels periodically and communicates to Senior Management with defined KPIs.
• Negotiates contracts and steers a healthy working relationship with distribution partners such as Global Distribution Systems (GDS) and other platforms.
• Monitors and evaluates revenue management metrics. Communicate findings, insights, and recommendations to commercial stakeholders including executives and senior management.
• Leads and mentors a team of analysts, data scientists, and business intelligence professionals, providing guidance, support, and coaching to drive professional development and team success.

QUALIFICATIONS

• Bachelor's Degree (3+ years)
• Degree in Engineering / Finance / Statistics / Accounting / Economics / Mathematics
• Fluent in English
• Minimum of 5 years working in Revenue Management
• Years with qualifications: 8 - 10 years
• Project Management (Preferred)

COMPETENCIES

• Customer Focus
• Teamwork
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience & Flexibility (Can do attitude)
• Inspiring & Developing Others
• Decision Making
• Strategic Thinking
• Business Acumen

ISR REQUIREMENTS

Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.