Make Up Artist - Dubai Mall

Chanel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury beauty brand in Dubai seeks a passionate Make-Up Artist to enhance client experiences in their Boutique. The role includes embodying brand values, providing personalized services, and maintaining boutique standards. Ideal candidates will have significant experience in luxury retail and excellent communication skills. Fluency in English is required, with Arabic being a welcome advantage.

Qualifications

• Significant experience as Make Up Artist within a high-end or Luxury Retail environment.
• Fluency in English is essential; Arabic is an advantage.

Responsibilities

• Create a unique and memorable client experience.
• Develop cross-selling strategies among all categories.
• Maintain the Boutique according to VM guidelines.
• Support and coach the team with makeup knowledge.

Skills

Client experience understanding

Interpersonal communication

Makeup application

Knowledge of beauty trends

Job description

Overview

Reporting to the Boutique Manager, you will be part of the sales team within our Beauty Boutique (make-up, fragrances and skin-care), and you will contribute to engage our clients by creating a unique and memorable experience.

Responsibilities

• To embody Chanel values and DNA
• Share solid knowledge of the brand, its heritage and know-how with clients as well as the team
• Co-create stories with and for clients, share the brand culture and blend it with the clients’ personal story
• Nourish a beauty culture, constantly follow latest trends and be pro-active in self-learning
• Be a brand ambassador by respecting grooming guidelines at all time
• To surpass client expectations
• Create a tailor-made experience, offer personalized solutions and ensure excellence in client service in accordance with Chanel’s rituals and standards
• Ensure clients are welcomed in a high-level manner to create a strong relationship with them and ensure brand loyalty
• Develop cross-selling among all categories in the boutique
• Handle clients service complaints and requests effectively and according to guidelines
• Build your own client data base and work on clienteling along with your Manager
• To be a Make-up Artist
• Support and coach the team by sharing your extensive knowledge in make-up
• Be creative in terms of make-up applications and grooming as per Chanel standards
• Give recommendations (action plans, animations, new ideas…) to constantly enhance and boost the make-up category
• Share best practices with the team to offer make-up during the selling ceremony and develop cross-selling among all categories
• Be aware of the latest trends in make-up (color trends, techniques, competitors, innovations, digital…)

To operate the Boutique

• Ensure the Boutique is perfectly well maintained in respect to the VM guidelines
• Understand and participate in the operation of the Boutique and provide your Manager with appropriate reports
• Collaborate with others and contribute to build the success of the Boutique by achieving sales targets and KPIs

You will bring

• Significant experience as Make Up Artist within a high-end or Luxury Retail environment
• Your passion about the field of Beauty, particularly make-up
• A strong understanding of client experience
• Excellent interpersonal, communication skills and sense of initiative, along with a strong intercultural approach
• Fluency in English is a must. Arabic would be an advantage.

You are energised by

• Fast-paced environments
• Helping clients feel confident, empowered, and beautiful
• Results driven with excellent communication skills