Luxury Front Desk Concierge - Guest Experience Pro

SupportFinity™; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking a Front Office Receptionist to deliver exceptional guest services in a friendly manner. The ideal candidate will have experience in a similar role, strong communication skills, and proficiency in Microsoft Office Suite. Responsibilities include registering guests, coordinating luggage assistance, and ensuring a warm welcome. This position offers competitive benefits and recognition programs, supporting personal growth in a diverse workplace with a commitment to inclusion.

Benefits

Competitive benefits

Colleague stay/travel perks

Structured learning and development opportunities

Qualifications

• Proven work experience as a Receptionist or Front Office Representative in a luxury or 5-star hotel.
• Fluency in English and local language.
• Proficient understanding of room operations.

Responsibilities

• Register guests with required details and ensure all amenities are ready.
• Coordinate with Bell desk and Concierge for luggage assistance.
• Check-in/check-out guests according to hotel standards.

Skills

Strong communication skills

Detail-focused

Problem solving

Interpersonal skills

Fluency in English

Tools

Microsoft Office Suite

Job description

A luxury hotel in Dubai is seeking a Front Office Receptionist to deliver exceptional guest services in a friendly manner. The ideal candidate will have experience in a similar role, strong communication skills, and proficiency in Microsoft Office Suite. Responsibilities include registering guests, coordinating luggage assistance, and ensuring a warm welcome. This position offers competitive benefits and recognition programs, supporting personal growth in a diverse workplace with a commitment to inclusion.