Luxury Butler & Guest Relations Specialist

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality brand in the United Arab Emirates is seeking a Butler for their Guest Relations Team. This role requires ensuring that guests receive a friendly welcome while managing reservations and addressing any inquiries. Ideal candidates should have a high school diploma and 1-2 years of experience in guest services within a 5-star establishment. The position offers an attractive tax-free salary, generous benefits, and opportunities for career growth in a prestigious hotel environment.

Benefits

Attractive tax-free salary

Generous F&B benefits

Reduced hotel rates

Health care package

Life insurance

Qualifications

• 1-2 years of experience in guest service-related work in a 5-star hotel.
• Proficient in an additional language is preferred.

Responsibilities

• Ensure hostess desk/door is manned for prompt guest welcoming.
• Schedule dining reservations and arrange special services.
• Greet guests and provide assistance regarding menus and inquiries.
• Address and resolve guest complaints promptly.

Skills

English proficiency

Guest service skills

Basic Microsoft Office

Reservation system knowledge (Micros, Epicure)

Education

High school diploma or secondary education

Job description

A luxury hospitality brand in the United Arab Emirates is seeking a Butler for their Guest Relations Team. This role requires ensuring that guests receive a friendly welcome while managing reservations and addressing any inquiries. Ideal candidates should have a high school diploma and 1-2 years of experience in guest services within a 5-star establishment. The position offers an attractive tax-free salary, generous benefits, and opportunities for career growth in a prestigious hotel environment.