Locum Patient Access & Billing Coordinator

Ayadi Home Health Care LLC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A healthcare organization in Dubai is seeking a Patient Administrator to improve patient care quality. Key responsibilities include managing appointment scheduling, the medical insurance process, and ensuring top-notch customer service. Candidates should have completed secondary education, ideally hold a relevant diploma or degree, and possess 2-3 years of customer service experience, preferably in healthcare. If you’re eager to grow, apply now to join our team!

Qualifications

• 2-3 Years’ experience in a customer services role, preferably in the healthcare industry.
• Experience in a Contact Centre or Healthcare environment is desired.

Responsibilities

• Manage patient appointment scheduling and registration process.
• Manage the medical insurance process and related tasks.
• Ensure customer service expectations are consistently met.

Skills

Computer literacy and proficiency in MS Office applications

CRM software applications

Hospital information systems

Knowledge of company policies and emergency codes

Knowledge of medical insurance terminologies

Medical terminology and procedures

Numerical literacy

Patient scheduling and registration processes

Education

Completed secondary school education (Grade 12)

Tertiary Diploma or Bachelor’s Degree in medical science, finance/accounting

Job description

A healthcare organization in Dubai is seeking a Patient Administrator to improve patient care quality. Key responsibilities include managing appointment scheduling, the medical insurance process, and ensuring top-notch customer service. Candidates should have completed secondary education, ideally hold a relevant diploma or degree, and possess 2-3 years of customer service experience, preferably in healthcare. If you’re eager to grow, apply now to join our team!