Lobby Hostess — Create Memorable Guest Experiences

Kerzner International Management; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel company in Dubai is seeking a Lobby Hostess responsible for creating memorable guest interactions. The role involves welcoming guests, managing lobby traffic, and promoting amenities. Candidates should have at least 1-2 years in a similar role in a five-star hotel, strong customer service skills, and effective communication abilities. This position offers a unique opportunity to enhance the guest experience in a captivating setting.

Qualifications

• 1-2 years in a similar position in a five-star hotel.
• Strong orientation towards customer service.
• Ability to manage traffic flow and queues.

Responsibilities

• Welcome and engage with guests in the lobby.
• Monitor guest queues to minimize wait times.
• Support the up-selling program and promotions.

Skills

Customer service orientation

Attention to detail

Effective communication

Interpersonal skills

Education

High School Graduate

Tools

Point of Sale (POS) terminals

Job description

A luxury hotel company in Dubai is seeking a Lobby Hostess responsible for creating memorable guest interactions. The role involves welcoming guests, managing lobby traffic, and promoting amenities. Candidates should have at least 1-2 years in a similar role in a five-star hotel, strong customer service skills, and effective communication abilities. This position offers a unique opportunity to enhance the guest experience in a captivating setting.