Lobby Dining Specialist — Guest Experience (Dubai)

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain seeks a friendly Lobby Waitress in Dubai to provide exceptional service in the lobby area. Responsibilities include greeting guests, taking orders, serving food and beverages, and maintaining a clean dining area. Applicants should have excellent communication skills, a customer-focused mindset, and prior experience in the hospitality industry. This is a full-time position with various shifts including weekends.

Qualifications

• Minimum 1 year of experience in the same or similar role.
• Food handling certification may be required.
• Previous experience in food service or hospitality industry preferred.
• Flexibility to work various shifts including weekends and holidays.
• Basic English language proficiency; knowledge of Arabic or other languages is a plus.

Responsibilities

• Greet and welcome guests in a warm and professional manner.
• Take food and beverage orders accurately and efficiently.
• Serve meals, snacks, and beverages in the lobby area.
• Maintain cleanliness and organization of the lobby dining area.
• Respond promptly to guest inquiries and special requests.

Skills

Communication skills

Customer service orientation

Ability to multitask

Basic math skills

Food and beverage service techniques

Education

High school diploma or equivalent

Tools

Point-of-sale (POS) systems

Job description

A leading hotel chain seeks a friendly Lobby Waitress in Dubai to provide exceptional service in the lobby area. Responsibilities include greeting guests, taking orders, serving food and beverages, and maintaining a clean dining area. Applicants should have excellent communication skills, a customer-focused mindset, and prior experience in the hospitality industry. This is a full-time position with various shifts including weekends.