Lobby Concierge & Guest Experience Advocate

Al Maha Arjaan by Rotana; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A renowned hotel in the UAE is seeking a Lobby Ambassador to provide warm welcomes and efficient service to guests. The ideal candidate has a hospitality diploma and previous Front Office experience. Key responsibilities include welcoming guests, handling inquiries, and using registration tools. Strong interpersonal skills and a proactive approach are essential. Join a dynamic team focused on exceptional customer service.

Qualifications

• Previous experience in the Front Office Department within a hotel.
• Excellent command of spoken and written English.
• Smart appearance and well-groomed.

Responsibilities

• Welcome guests and provide efficient service.
• Use Tablet Registration tool for guest check-ins.
• Proactively meet guests at the entrance.

Skills

Customer focus

Interpersonal skills

Proactive personality

Multiple language ability

Attention to detail

Education

Diploma/degree in hospitality

Job description

A renowned hotel in the UAE is seeking a Lobby Ambassador to provide warm welcomes and efficient service to guests. The ideal candidate has a hospitality diploma and previous Front Office experience. Key responsibilities include welcoming guests, handling inquiries, and using registration tools. Strong interpersonal skills and a proactive approach are essential. Join a dynamic team focused on exceptional customer service.