Lobby Attendant

Info Resume Edge; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading management firm is seeking a results-driven Location Manager in Abu Dhabi to oversee daily operations at the facility. The role involves managing staff, optimizing processes, and ensuring excellent customer service. The ideal candidate should have a bachelor's degree in a related field and at least 5 years of experience in a managerial role. Strong leadership and communication skills are essential for success in this position, as well as proficiency in Microsoft Office and familiarity with ERP systems.

Qualifications

• 35 years of proven managerial experience.
• Strong understanding of operations management.
• Solid understanding of customer service.

Responsibilities

• Oversee all operations and activities at the location.
• Supervise and lead team members including recruitment.
• Manage location-specific budgets and expenses.

Skills

Leadership

Communication

Interpersonal skills

Organizational skills

Problem-solving

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office

ERP/CRM systems

POS systems

Job description

We are seeking a results‑driven and experienced Location Manager to oversee daily operations at our branch/store/facility. The Location Manager will be responsible for managing staff, optimizing processes, ensuring excellent customer service, and achieving business goals at the assigned location.

Key Responsibilities

• Oversee all operations and activities at the location ensuring efficiency and compliance with company standards.
• Supervise and lead team members, including recruitment, scheduling, training, and performance management.
• Manage location‑specific budgets, expenses, and inventory to ensure cost‑effectiveness.
• Ensure high levels of customer satisfaction by delivering excellent service and resolving issues promptly.
• Monitor KPIs and implement strategies to improve operational performance.
• Enforce safety, quality, and regulatory compliance across all operations.
• Coordinate with headquarters or regional management to align local goals with broader company objectives.
• Maintain facility cleanliness, security, and functionality.
• Prepare and submit reports on sales, staffing, and operational metrics.
• Represent the company in the local community and with business partners, suppliers, or customers.

Requirements

• Bachelor's degree in Business Administration, Management, Logistics, or a related field (or equivalent experience).
• 35 years of proven experience in a managerial or supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Solid understanding of operations management, customer service, and staff supervision.
• Proficiency in Microsoft Office and experience with ERP/CRM or POS systems (depending on industry).
• Ability to analyze data, create reports, and make data‑driven decisions.
• Exceptional organizational and problem‑solving skills.
• Availability to work flexible hours, including weekends or holidays if required.

Preferred Qualifications

• Experience in retail, logistics, transportation, or hospitality industry.
• Familiarity with budgeting, payroll, and supply chain operations.
• Knowledge of local labor laws and safety regulations.