Learning and Development Coordinator

Hilton; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company in Abu Dhabi is seeking a Learning and Development Coordinator to provide essential training to Team Members. This role involves coordinating training programs, identifying development needs, and assisting various departments in meeting their training objectives. Ideal candidates possess experience in HR or training, strong communication skills, and the ability to work under pressure. The position also emphasizes flexibility in responding to diverse work situations, contributing to the exceptional guest experiences for which the company is known.

Qualifications

• Previous experience in HR or training is crucial for this role.
• Must possess excellent communication and people skills.
• Flexibility and ability to work under pressure are important.

Responsibilities

• Provide training to Team Members for excellent staff experience.
• Assist departments in achieving training objectives.
• Conduct and administer in-house training courses.

Skills

Previous experience in HR/training

Excellent communication and people skills

Flexibility to respond to varying work situations

Ability to work under pressure

Job description

What are we looking for

A Learning and Development Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Previous experience in HR/training
• Positive attitude
• Excellent communication and people skills
• Committed to delivering a high level of customer service both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of hospitality

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

A Learning and Development Coordinator is responsible identifying and providing training to Team Members to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives.

What will I be doing

As a Learning and Development Coordinator you are responsible for identifying and providing training to Team Members to deliver an excellent staff experience. A Learning and Development Coordinator will also be required to assist departments in achieving training objectives. Specifically you will be responsible for performing the following tasks to the highest standards:

• Provide quality training to Team Members
• Assist in coordinating and administering Vocational Qualification
• Adhere to in-house training plan
• Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department HR Manager and Learning & Development Manager
• Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis
• Prepare organise administer and conduct in-house training courses ie. Recruitment and Selection Discipline and Grievance
• Ensure new employees have received departmental and legal training
• Hold monthly Departmental meetings with trainers to ensure training needs are being covered

In line with localization regulations in effect across the private sector in the United Arab Emirates Hilton Yas Island is committed to meet and exceed UAE National hires numbers as guided by the Ministry of Human Resources and Emiratization (MOHRE) and the Department of Culture & Tourism (DCT) Abu Dhabi.

Required Experience

IC