Lead Vehicle Diagnostic Technician & Customer Liaison

Al-Futtaim Automotive; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive service company in Abu Dhabi seeks a Personal Service Technician. This role involves performing diagnostics and repairs while ensuring high customer satisfaction. Candidates must have at least 6-7 years of experience in light vehicle maintenance, with strong technical skills and certifications. Responsibilities include managing work orders, collaborating with team members, and conducting quality inspections. The ideal candidate will enhance operational efficiency through excellent customer relations and adherence to compliance standards.

Qualifications

• Minimum 6-7 years of experience as a Light Vehicle Technician.
• At least 2 years as a Diagnostic Technician.
• Experience as a Service Advisor in an automotive dealership.

Responsibilities

• Conduct diagnostic and corrective maintenance.
• Manage customer interactions from booking to invoice.
• Perform diagnostics, general repairs, and maintenance.
• Ensure compliance with quality processes and standards.

Skills

Strong technical skills in vehicle diagnostics

Excellent customer relationship management

Proficiency in online diagnostic tools

Ability to conduct quality control inspections

Education

IMI LV Master Technician (L3-4) or equivalent

High-level brand certification

Job description

A leading automotive service company in Abu Dhabi seeks a Personal Service Technician. This role involves performing diagnostics and repairs while ensuring high customer satisfaction. Candidates must have at least 6-7 years of experience in light vehicle maintenance, with strong technical skills and certifications. Responsibilities include managing work orders, collaborating with team members, and conducting quality inspections. The ideal candidate will enhance operational efficiency through excellent customer relations and adherence to compliance standards.