Lead Automotive Service Advisor

Robinson & Co (Singapore) Pte Ltd; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive firm in Abu Dhabi is seeking an experienced Service Advisor to enhance customer relationships and drive revenue growth. The role demands a minimum of 3–5 years in an automotive dealership and a genuine passion for customer service. Ideal candidates will possess technical knowledge about automotive products and strong communication skills in English. This position promises a dynamic work environment with opportunities for professional growth in a well-established company.

Qualifications

• Minimum of 3–5 years as a Service Advisor in an automotive dealership.
• Strong understanding of automotive products, processes, and technical details.
• Passion for exceptional customer service.

Responsibilities

• Build strong relationships with customers to enhance retention.
• Drive monthly revenue through upselling and discount management.
• Address customer needs with expert advice.

Skills

Customer Service

Automotive Knowledge

English Communication

Arabic Communication

Education

Diploma or Bachelor’s degree in Automobile/Mechanical Engineering

Tools

MS Office

SAP

Job description

A leading automotive firm in Abu Dhabi is seeking an experienced Service Advisor to enhance customer relationships and drive revenue growth. The role demands a minimum of 3–5 years in an automotive dealership and a genuine passion for customer service. Ideal candidates will possess technical knowledge about automotive products and strong communication skills in English. This position promises a dynamic work environment with opportunities for professional growth in a well-established company.