Laundry Supervisor

Hotels; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Laundry Supervisor to manage daily operations of the Laundry Department. The role involves ensuring quality controls, training team members, and maintaining cleanliness of the laundry area. Successful candidates should have supervisory experience and strong organizational skills. The position will play a key role in delivering excellent guest experiences and requires adherence to health and safety regulations. This is a great opportunity for someone looking to advance within the hospitality industry.

Qualifications

• Previous hotel or leisure sector experience is advantageous.
• Previous experience at Supervisory level is required.

Responsibilities

• Manage overall daily operations of the Laundry Department.
• Ensure quality controls are in place for all laundry processes.
• Train, develop, and appraise the laundry team.

Skills

Good organisational and planning skills

Good communication skills

Job description

What are we looking for

A Laundry Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Good organisational and planning skills
• Good communication skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous hotel or leisure sector experience
• Previous experience at Supervisory level

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries.

What will I be doing

As a Laundry Supervisor you are responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience. A Laundry Supervisor will also be required to ensure quality controls are in place and manage customer service inquiries. Specifically you will be responsible for performing the following tasks to the highest standards:

• Manage overall daily operations of the Laundry Department
• Ensure quality controls are in place for all laundry processes rejecting any exceptions
• Maintain cleanliness of the laundry area
• Train develop and appraise the laundry team
• Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events
• Carry out stock takes
• Ensure par stocks are maintained
• Take receipt of stock and ensure safe storage
• Manage customer service issues quickly and effectively
• Oversee the issuing of linen via a requisition system
• Ensure team members adhere to all Health and Safety Regulations
• Carry out any other reasonable task set by the hotels management

Required Experience

Manager