L1 Infrastructure Monitoring Engineer – 3i Infotech | Abu Dhabi

3i Infotech; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading IT service provider in Abu Dhabi is seeking an L1 Infrastructure Monitoring Engineer to join their IT operations team. This role focuses on ensuring the reliability of critical infrastructure systems in a demanding environment. Candidates should have 1-3 years experience in IT monitoring and strong analytical skills. The position requires shift work and timely response to alerts. Competitive salary and full-time contract offered.

Qualifications

• 1-3 years of experience in IT infrastructure or system monitoring.
• Familiarity with data center environments and enterprise IT systems.
• Strong analytical and troubleshooting skills.

Responsibilities

• Monitor uptime and health of data center equipment and services.
• Track performance of servers, storage, virtualization, and HCI systems.
• Handle network device monitoring – switches, routers, firewalls.

Skills

IT infrastructure monitoring

Analytical skills

Troubleshooting skills

Communication skills

Tools

SolarWinds

Nagios

Zabbix

Job description

Overview

🏢 Recruiting Company: 3i Infotech
🌍 Job Location: Abu Dhabi, United Arab Emirates
💼 Job Type: Full-Time, On-Site
📧 Application Method: [e-mail]

Position Summary

3i Infotech is hiring a L1 Infrastructure Monitoring Engineer to join its dynamic IT operations team in Abu Dhabi. This role is crucial for ensuring the health, performance, and reliability of critical infrastructure systems in a fast-paced enterprise environment.

Responsibilities

• Monitor uptime and health of data center equipment and services
• Track performance of servers, storage, virtualization, and HCI systems
• Monitor CPU, memory, disk, and service utilization across platforms
• Ensure availability of internal and external services and URLs
• Oversee backup, replication, and patching activities
• Monitor security services including antivirus, EDR, IPS
• Handle network device monitoring – switches, routers, firewalls, and links

Required Qualifications & Skills

• 1–3 years of experience in IT infrastructure or system monitoring
• Familiarity with data center environments and enterprise IT systems
• Basic understanding of virtualization, storage, and network components
• Strong analytical and troubleshooting skills
• Ability to work in shifts and respond to alerts promptly
• Excellent communication and documentation skills
• Immediate to 30-day notice period availability

Nice-to-Have Skills

• Experience with monitoring tools like SolarWinds, Nagios, or Zabbix
• Exposure to HCI platforms (e.g., Nutanix, VMware vSAN)
• Knowledge of ITIL processes and incident management
• Familiarity with cybersecurity monitoring tools
• Basic scripting knowledge (e.g., PowerShell, Bash)

Recruitment Pro Tip

To stand out, highlight your hands-on experience with monitoring tools and your ability to respond quickly to infrastructure alerts. Include examples of how you’ve helped maintain uptime or resolved performance issues in previous roles.