Key Fleet Partner Manager

Delivery Hero; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

A leading logistics company in Dubai seeks a Strategic Partner Manager to own relationships with key 3PL partners. This role requires strong negotiation and communication skills, with a focus on achieving performance metrics and business growth. Ideal candidates will have at least 4 years of experience in managing business relationships and a Bachelor's degree in a relevant field. Full-time position available with no remote work options.

Qualifications

• 4 years of experience in managing key business relationships.
• Experience with B2B partnerships or gig economy platforms is a plus.
• Proven ability to influence internal stakeholders.

Responsibilities

• Own and grow relationships with high-value 3PL partners.
• Identify opportunities to scale partner capabilities and improve metrics.
• Track 3PL performance across key KPIs.

Skills

Business relationships management

Negotiation

Communication

Strategic thinking

Education

Bachelor's degree in Business, Logistics, or related field

Job description

Whats On Your Plate

• Strategic Partner Management: Own and grow relationships with high-value 3PL partners. Act as the primary point of contact driving alignment with talabats goals through structured performance management and proactive engagement.
• Business Planning & Growth Enablement: Identify and execute on opportunities to scale partner capabilities improve delivery metrics and unlock mutual growth. Support 3PLs in meeting recruitment targets and navigating operational challenges.
• Performance & Compliance Oversight: Analyze data to track 3PL performance across key KPIs. Escalate issues identify trends and implement corrective action plans in collaboration with internal stakeholders.
• Negotiation & Commercial Engagement: Participate in renewal discussions and fee reviews. Help align commercial terms with performance outcomes and market realities.
• Cross-Functional Execution: Work closely with Operations Finance Legal and Data teams to ensure smooth execution of initiatives and to resolve roadblocks efficiently.
• Market & Partner Intelligence: Stay ahead of market dynamics affecting rider supply regulatory shifts and 3PL sentiment. Use insights to inform account strategies and leadership discussions.
• Internal Advocacy: Represent 3PL partner needs within talabat ensuring internal decisions reflect frontline realities while balancing compliance and efficiency goals.

Qualifications

• Proven Experience: 4 years in managing key business relationships. Experience managing B2B partnerships or gig economy platforms is a plus.
• Relationship Builder: Demonstrated ability to manage complex external relationships and influence internal stakeholders.
• Execution Excellence: Strong track record of driving measurable outcomes across operations compliance or partner performance.
• Negotiation & Communication Skills: Confident communicator with experience in partner-facing commercial discussions.
• Business Acumen: Ability to understand and communicate the commercial impact of operational decisions and align actions to broader business goals.
• Educational Background: A Bachelors degree in Business Logistics or a related field is preferred.
• Proactive & Strategic Thinker: Able to anticipate challenges manage ambiguity and connect the dots between tactical execution and long-term strategy

Remote Work

No

Employment Type

Full-time