Key Account Manager- NowNow

noon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading consumer commerce platform in Dubai is seeking a Key Account Manager to manage relationships with top marketplace sellers. You will support sellers in developing their platform presence, exceed performance targets, and monitor market conditions. The ideal candidate has a Bachelor's degree and 3-4 years of relevant experience, with strong stakeholder management and communication skills. Proficiency in both English and Arabic is preferred.

Qualifications

• 3-4 years of relevant experience in a similar role.
• Excellent English and Arabic verbal & written skills.
• Ability to work independently and take responsibility.

Responsibilities

• Manage relationships and performance for top marketplace sellers.
• Help sellers develop on the platform to improve sales.
• Exceed targets for selection, pricing, and performance metrics.

Skills

Stakeholder management

People skills

Problem solving

Communication skills

Resourcefulness

Education

Bachelor’s degree in business administration or a similar field

Tools

MS Office

Job description

Job title: Key Account Manager - Now Now

Location: Dubai

Reporting to: Senior Manager, Strategic Projects

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick commerce, fintech, and fashion. Noon is a work in progress; we’re six years in, but only 5% done. noon’s mission: Ring every doorbell, every day.

What you’ll do:

• Manage end to end relationship and performance for top marketplace sellers in your portfolio.
• Help & train sellers to develop on the platform, by adding more Selection, expanding categories and improving sales.
• Exceed your targets for selection, pricing, seller/brand acquisition and Seller performance metrics.
• Monitor competitors, market conditions and prepare our sellers to outperform.
• Plan and Manage promotions.
• Understand and resolve seller issues by working with internal and external teams.
• Understand Category dynamics, seasonality, new launches and keep up to date on market trends.
• Benchmark competitors – online/offline and fill supply gap at competitive prices.

What you’ll need:

• Bachelor’s degree in business administration or a similar field.
• Arabic speakers preferred; not mandatory.
• 3-4 years of relevant experience in a similar role.
• Excellent stakeholder management skills.
• Great people skills and ability to communicate constructive (negative) feedback.
• Problem solving capabilities to create strategies to improve support quality.
• Excellent English and Arabic verbal & written skills.
• Ability to work with little supervision, take responsibility and get the task done.
• Have a good knowledge in MS office and presentation skills.

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.