Key Account Manager - HORECA

PlaceUp; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading foodservice company in Dubai seeks an experienced Key Account Manager HORECA to strengthen relationships with hotels, restaurants, and catering clients. The ideal candidate will possess a Bachelor's degree and 4-7 years of sales experience within the foodservice sector, demonstrating strong negotiation and communication skills. This role includes maintaining profitability, identifying new business opportunities, and ensuring exceptional customer service standards. A valid UAE driving license is required.

Qualifications

• 4-7 years of experience in sales or key account management within the HORECA or foodservice sector.
• Strong understanding of the UAE hospitality market and key customer networks.
• Valid UAE driving license.

Responsibilities

• Develop and maintain relationships with key HORECA clients.
• Achieve sales and profitability targets.
• Identify new business opportunities within the HORECA channel.
• Negotiate contracts, pricing, and trading terms.
• Conduct regular business reviews with key clients.

Skills

Negotiation skills

Communication skills

Sales analysis

Education

Bachelors degree in Business Administration, Marketing, or related field

Job description

Role Overview

We are seeking an experienced and results-driven Key Account Manager HORECA to manage and grow relationships with hotels, restaurants, and catering clients. The ideal candidate will have strong commercial acumen, a deep understanding of the foodservice industry, and a proven ability to deliver sales growth through strategic account management.

Responsibilities

• Develop and maintain strong relationships with key HORECA clients, including hotels, restaurants, and catering groups
• Achieve sales and profitability targets for assigned accounts and product categories
• Identify new business opportunities and expand the customer base within the HORECA channel
• Negotiate contracts, pricing, and trading terms to ensure profitability and long-term partnerships
• Coordinate with marketing and supply chain teams to ensure product availability and on-time delivery
• Conduct regular business reviews with key clients to analyze performance and identify growth opportunities
• Monitor market trends, competitor activities, and customer feedback to inform commercial strategies
• Prepare accurate sales forecasts, reports, and account plans
• Support product launches, sampling activities, and menu placements within the HORECA segment
• Ensure high standards of customer service and brand representation

Requirements

• Bachelors degree in Business Administration, Marketing, or related field
• 4-7 years of experience in sales or key account management within the HORECA or foodservice sector
• Strong understanding of the UAE hospitality market and key customer networks
• Proven track record in achieving sales targets and managing large accounts
• Excellent negotiation, communication, and presentation skills
• Ability to analyze sales data and develop actionable insights
• Valid UAE driving license