IT Support Specialist - Growth & Impact in Tech

Talents Of Endearment; Dubai; On-site; AED 90,000 - 120,000; Full time

Job summary

A technology-focused organization in the UAE is seeking an IT Support Specialist to enhance system performance and user support. You will diagnose issues, manage network infrastructure, and provide user training on IT best practices. The ideal candidate will have a Bachelor's degree in Computer Science, 2 years of IT support experience, and technical certifications. The position offers competitive compensation and opportunities for professional growth.

Benefits

Competitive Compensation

Professional Growth Opportunities

Engaging Work Environment

Qualifications

• 2+ years in IT support roles with proficiency in Windows OS.
• Experience with basic networking (TCP/IP, DNS).
• Technical certifications like MCP, CompTIA A, or CCNA.

Responsibilities

• Diagnose and resolve issues with applications and software.
• Monitor and maintain network infrastructure including routers and firewalls.
• Train staff on IT best practices and maintain incident logs.

Skills

Technical troubleshooting

Customer service

Problem-solving

Fluency in English

Education

Bachelor's degree in Computer Science or related field

Tools

Microsoft 365

Jira

Trello

Job description

A technology-focused organization in the UAE is seeking an IT Support Specialist to enhance system performance and user support. You will diagnose issues, manage network infrastructure, and provide user training on IT best practices. The ideal candidate will have a Bachelor's degree in Computer Science, 2 years of IT support experience, and technical certifications. The position offers competitive compensation and opportunities for professional growth.