IT Support Specialist — Fast-Paced Global Tech Hub

Talents of Endearment; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology company in Dubai is seeking an IT Support Specialist to provide technical support and ensure optimal system performance. The ideal candidate will have a Bachelor's degree in Computer Science or IT, along with up to 2 years of experience in IT support. Proficiency in Windows OS and Microsoft 365, plus technical certifications such as MCP or CompTIA A+, are essential. Candidates with bilingual skills, particularly in Arabic, will have a competitive advantage. The position offers competitive compensation and great professional growth opportunities.

Benefits

Competitive Compensation

Professional Growth Opportunities

Engaging Work Environment

Qualifications

• 0-2 years in IT support roles.
• Proficiency in Windows OS and basic networking.
• Technical certifications: MCP, CompTIA A+, or Cisco CCNA.

Responsibilities

• Diagnose and resolve issues with applications and software.
• Monitor and maintain routers, switches, and firewalls.
• Train staff on IT best practices and cybersecurity protocols.

Skills

Customer service

Problem-solving agility

Fluency in English

Education

Bachelor's degree in Computer Science or IT

Tools

Windows OS

Microsoft 365

Jira

Trello

Job description

A leading technology company in Dubai is seeking an IT Support Specialist to provide technical support and ensure optimal system performance. The ideal candidate will have a Bachelor's degree in Computer Science or IT, along with up to 2 years of experience in IT support. Proficiency in Windows OS and Microsoft 365, plus technical certifications such as MCP or CompTIA A+, are essential. Candidates with bilingual skills, particularly in Arabic, will have a competitive advantage. The position offers competitive compensation and great professional growth opportunities.