IT Support Engineer

Mindtel Global; United Arab Emirates; On-site; AED 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Dubai is seeking an IT Support Engineer to offer first-level IT support, manage network components, and troubleshoot issues across various systems. The ideal candidate holds a Bachelor's degree in Computer Science and has at least 3 years of relevant IT support experience. Strong knowledge of networking, Windows and Linux systems, and familiarity with VLAN, DNS, and DHCP are essential. This fast-paced role requires good problem-solving and communication skills, enabling seamless collaboration with internal teams.

Qualifications

• 3 years of IT support experience in helpdesk, technical support, or system administration.
• Knowledge of VLAN, DNS, DHCP.
• Familiarity with Windows and Linux operating systems.

Responsibilities

• Provide first-level IT support to internal teams.
• Troubleshoot hardware, software, and network issues.
• Manage network components such as VLAN, DNS, and DHCP.

Skills

Problem-solving skills

Analytical skills

Communication skills

IT infrastructure management

Networking knowledge

Windows/Linux systems

POS systems knowledge

Education

Bachelor's degree in Computer Science

Degree in Information Technology or related field

Job description

Job Title IT Support Engineer Company Mindtel Global Location Dubai UAE Key Responsibilities Provide firstlevel IT support to internal teams and resolve technical issues promptly Troubleshoot hardware software network and POS system issues Manage network components such as VLAN DNS and DHCP Assist with system upgrades installations and configurations Maintain accurate IT documentation and logs for troubleshooting and reporting Collaborate with multinational teams to ensure seamless IT operations Support IT infrastructure to maintain high availability and performance Identify recurring issues and recommend improvements for IT processes Qualifications Requirements Bachelor s degree in Computer Science Information Technology or related field 3 years of IT support experience helpdesk technical support or system administration Knowledge of networking Windows Linux systems and POS systems Familiarity with VLAN DNS DHCP and IT infrastructure management Strong problemsolving analytical and communication skills Ability to work independently and as part of a team in a fastpaced environment

It Support Engineer • United Arab Emirates