IT Support Engineer

Ceenex Global LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading IT solutions provider in Dubai is seeking an IT Support Engineer to ensure seamless operations and maintain IT systems. The ideal candidate will have over 4 years of experience in IT support, strong knowledge of operating systems, and excellent problem-solving skills. Key responsibilities include providing technical support, maintaining network infrastructure, and collaborating with teams. Join us and take your career to new heights in a dynamic environment.

Qualifications

• Minimum of 4 years of experience in IT support or related field.
• Strong knowledge of Windows/Linux operating systems.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide technical support and troubleshooting for hardware and software issues.
• Maintain and monitor network infrastructure.
• Document processes and create user guides.
• Collaborate with cross-functional teams.
• Assist in system upgrades and installations.
• Respond promptly to support requests.

Skills

Technical support

Problem-solving

Communication skills

Networking concepts

Education

Certifications such as CompTIA A+, Network+ or equivalent

Job description

🌟 We're Hiring: IT Support Engineer! 🌟

We are looking for a skilled IT Support Engineer to join our team in Dubai. The ideal candidate will possess strong technical expertise, exceptional problem-solving skills, and a passion for providing top-notch support to our users. You will play a crucial role in maintaining the integrity of our IT systems and ensuring seamless operations.

📍 Location: Dubai, United Arab Emirates
⏰ Work Mode: Work From Office
💼 Role: IT Support Engineer

Salary - 5500 AED

Experience - 4+ years

What You'll Do:

🎯 Provide technical support and troubleshooting for hardware and software issues
🛠️ Maintain and monitor network infrastructure
📈 Document processes and create user guides for better service delivery
🤝 Collaborate with cross-functional teams to resolve technical challenges
🔄 Assist in system upgrades and installations as needed
📞 Respond promptly to support requests from staff members

• Experience inOutlook laptop image installations and POS.
• MS office outlook taking backup
• End User Support
• Printer, Laptop, computer , CCTV configuration

What We're Looking For:

✅ Minimum of 4 years experience in IT support or related field
✅ Strong knowledge of Windows/Linux operating systems and networking concepts
✅ Excellent communication and interpersonal skills
✅ Ability to work independently as well as part of a team
✅ Certifications such as CompTIA A+, Network+, or equivalent preferred

Ready to take your career to the next level? 🚀 Apply now and join us on this exciting journey!