It Support

Talents of Endearment; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

An established IT company is seeking Emirati IT Support Specialists to ensure smooth IT operations. The role involves troubleshooting, system maintenance, and user support across various platforms. Ideal candidates should have a background in IT or Computer Science, with strong problem-solving abilities and effective communication skills in English and Arabic.

Benefits

Competitive salary

NAFIS with professional training programs

IT certifications

Qualifications

• UAE National (Emirati) for Emiratisation initiatives.
• Proficiency in networking, Windows, Linux.
• Effective communication skills in English and Arabic.

Responsibilities

• Provide technical support for software and hardware issues.
• Monitor system performance and troubleshoot connectivity problems.
• Document IT issues and collaborate on cybersecurity.

Skills

Networking

Windows

Linux

Cloud Computing

Problem Solving

Communication

Education

IT, Computer Science, or related field

Tools

SAP

Oracle

Job description

An established IT company is looking for

Emirati IT Support Specialists to provide technical assistance and ensure smooth operations of IT systems. This role involves troubleshooting, system maintenance, and user support across hardware and software platforms.

Key Responsibilities:

1. Offer technical support for software, hardware, and network-related issues.
2. Manage installation, configuration, and updates for systems and applications.
3. Monitor system performance and ensure optimal functionality.
4. Troubleshoot connectivity problems, diagnose IT security risks, and provide solutions.
5. Assist in managing servers, databases, and cloud infrastructure.
6. Document IT issues and solutions while improving internal IT support processes.
7. Collaborate with teams to maintain cybersecurity protocols.

Requirements:

• UAE National (Emirati) – part of Emiratisation initiatives
• IT, Computer Science, or related field
• Proficiency in networking, Windows, Linux, and cloud computing basics
• Strong problem-solving skills and attention to detail
• Effective communication in English and Arabic
• Finance (SAP & Oracle) experience is a plus
• Competitive salary + NAFIS with professional training programs and IT certifications.