IT Supervisor

Minor International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A hospitality group is looking for an IT professional to ensure the seamless operation of computer systems in the hotel. You will implement operating instructions, respond to issues, and maintain network security. The ideal candidate has a minimum of 2 years of experience in hospitality IT and a professional diploma in technology. This full-time role is crucial for maintaining the hotel's technology infrastructure, ensuring uninterrupted service, and minimizing environmental impact through responsible IT practices.

Qualifications

• Minimum 2 years experience in hospitality IT operations or IT services.
• 2 to 4 years further education or equivalent diploma in technology.
• Knowledge in hospitality industry programs is advantageous.

Responsibilities

• Ensure seamless operation of computer systems within the hotel.
• Implement IS Operating Instructions and department operations.
• Respond to system issues and ensure best practices.

Skills

Hospitality IT operations

Knowledge of OPERA Micros

Network operation systems

Active Directory

Education

Professional Diploma in Computer Technology

Job description

Job Responsibilities

• Ensure that all computer systems within the hotel operate in a seamless and uninterrupted manner.
• Responsible for implementing the Information Systems (IS) Operating Instructions and the operations of the department.
• IS personnel is responsible for initially responding to any problems that may occur in the system.
• Solve the problems of computer users according to the practices of the IS Department and the operational standards.
• Ensure that all IS operations are carried out in the best possible manner.
• Responsible for ensuring that all computer and network systems deliver uninterrupted services.
• Monitor actions on the local and Internet network and try to prevent loss of work and time.
• Carry out the periodic maintenance of all computers at the facility, backup them, and keep their records.
• Make the first intervention for any breakdown reported for a computer printer or the network distribution system.
• Protect the local network against internal and external factors. Ensure the security of the system.
• Perform all duties in full and as soon as possible.
• To predict that all activities and to be purchased all equipment and belongings may create disease for the environment to join all activities which is organized to protect biological diversity and shares the responsibilities shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper printed out etc.).
• To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.
• To implement his responsibilities in order to eliminate and collect waste in a proper way reduce environmental pollution and harmful effects to the environment.
• Carry out all responsibilities related to the quality management systems implemented at the facilities.
• Carry out all other duties assigned by managers and hotel management not specified in the job description.

Qualifications

• Minimum 2 years experience in hospitality IT operations or IT services.
• 2 to 4 years further education or equivalent Professional Diploma Masters in Computer Technology and/or Telecoms.
• Have knowledge in Hospitality industry program such as OPERA Micros MC Sun System Time Attendance and Payroll Call Accounting program is advantage.
• Have prior knowledge in Operation system network and Active Directory domain.

Remote Work

No

Employment Type

Full-time