IT Infrastructure Engineer

TOPPAN Security; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A global technology firm is seeking an experienced IT Infrastructure Engineer to join their team in the United Arab Emirates. In this role, you will design, deploy, and maintain IT infrastructures while ensuring reliability and security. The ideal candidate should have at least 5 years of experience in technical support, particularly with strong networking skills and knowledge of security tools. This position offers opportunities to work on advanced technologies in a collaborative environment.

Qualifications

• 5+ years of experience in desktop support or similar role.
• Experience with firewalls, endpoint protection, ZTNA, MFA.
• Knowledge of Active Directory, Group Policy, and Windows Server.

Responsibilities

• Design, deploy, secure, and maintain IT infrastructure.
• Install and configure computers, software, and networks.
• Manage firewalls, VPNs, and ensure high availability.

Skills

Networking expertise

Technical Support

Security tools

Problem-solving

Education

Bachelor’s degree in Information Technology or related field

Tools

M365

VMware

Windows/Linux servers

Job description

ABOUT US

At TOPPAN Security, our mission is to shape a meaningful, technology‑driven future by being a global leader in mission‑critical identity and payment technologies.

We serves as the international development arm of the TOPPAN Group in the security domainfounded in 1900. TOPPAN isa trusted Japanese brand renowned for its commitment to exceptional quality. Building on this legacy, we combine bold ideas, deep sector expertise, and collaborative intelligence to deliver secure, future‑ready solutions.

Our culture is grounded in four core values: Agility, Ownership, Resilience, and a Sense of Fun. We move fast, lead with accountability, grow through challenges, and bring positive energy into everything we do.

Join us and be part of a global, collaborative team where trust and innovation drive everything we do.

ABOUT THE ROLE

We are seeking an experienced IT Infrastructure Engineer with strong expertise in networking to join our team. You will be responsible for designing, deploying, securing, and maintaining our IT infrastructure, ensuring reliability, scalability, and high performance across the organization. This role involves both hands‑on technical support and infrastructure engineering, with a focus on network security, systems management, and end‑user support.

Key Responsibilities:

• Installing and configuring Employees computer systems, desktops, laptops, mobile devices, software, backup, network infrastructure, and other IT devices.
• Configure and manage firewalls, VPNs, IDS/IPS, load balancers to ensure high availability and secure access.
• Manage support servers (Windows/Linux), virtualization platforms (VMware/Hyper‑V), and storage systems.
• Diagnose and troubleshoot software, networking, or hardware issues.
• Monitor and Manage the Backups, Antivirus & Email Security
• Work closely with corporate‑IT teams to deploy new technologies and services.
• Maintain accurate records of support activities

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Minimum of 5 years of experience in desktop support or a similar technical support role.
• Experience with security tools (firewalls, endpoint protection, ZTNA, MFA).
• Knowledge of M365, Manage Engine, Active Directory, Group Policy, and other Windows Server roles and features.
• Knowledge of security best practices and compliance standards.
• Ability to work independently and as part of a team.

TOPPAN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, color, religion, national origin, veteran status, or disability.