IT Applications Specialist - Luxury Hospitality Support

Atlantis Dubai; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality resort in Dubai seeks a Specialist in IT Applications to provide on-site IT support for hotel operations, ensuring minimal disruptions during events. Candidates should have at least 2 years of experience in IT support, ideally in a hospitality setting. Familiarity with Opera PMS and Micros Simphony systems is a strong advantage. The role offers competitive, tax-free compensation in AED along with extensive benefits including health insurance, wellness initiatives, and professional development opportunities.

Benefits

Generous food and beverage privileges

Exclusive discounted rates at Kerzner properties

Comprehensive health insurance

Annual flights home

Life insurance

Incentive programmes

Colleague wellness initiatives

World-class training and career development

Qualifications

• At least 2 years in a similar IT support role.
• Solid understanding of IT applications and processes.
• Experience in hospitality or entertainment environments is preferred.

Responsibilities

• Provide on-site IT support for hotel operations.
• Troubleshoot hardware and software issues effectively.
• Maintain documentation and contribute to knowledge base.

Skills

IT support

Problem-solving

Effective communication

Software troubleshooting

Tools

Opera PMS

Micros Simphony

Job description

A luxury hospitality resort in Dubai seeks a Specialist in IT Applications to provide on-site IT support for hotel operations, ensuring minimal disruptions during events. Candidates should have at least 2 years of experience in IT support, ideally in a hospitality setting. Familiarity with Opera PMS and Micros Simphony systems is a strong advantage. The role offers competitive, tax-free compensation in AED along with extensive benefits including health insurance, wellness initiatives, and professional development opportunities.