Inventory Controller

New Country Healthcare; Dubai; On-site; AED 183,000 - 258,000; Full time

Job summary

A leading healthcare distributor in the UAE seeks an Inventory Controller to maintain inventory accuracy and compliance. Responsibilities include managing stock integrity, monitoring expiry risk, and supporting audits. The ideal candidate should possess a relevant degree and 3–6 years of experience in inventory control, especially in regulated environments. Join a fast-growing company committed to innovation and employee development, with opportunities for career growth and comprehensive benefits.

Benefits

Health insurance

Annual leave and ticket allowance

Yearly incentives

Qualifications

• A diploma, Bachelor’s degree or equivalent professional qualification is preferred.
• 3–6 years of proven experience in inventory control within regulated environments.
• Hands-on experience working in warehouse operations with controlled products.

Responsibilities

• Maintain accurate inventory records within ERP and WMS systems.
• Conduct daily cycle counts and investigate count variances.
• Monitor FEFO compliance across picking and replenishment activities.

Skills

Inventory control principles

FEFO

FIFO

Analysis of stock variances

Microsoft Excel

Education

Diploma or Bachelor’s degree

3–6 years of experience in inventory control

Tools

ERP systems

WMS systems

Job description

About NCH

At New Country Healthcare (NCH), our journey started with a powerful vision of fostering a healthier community, guided by the vision of our Chairman, Dr Ghazi Al Koudsi. Through unwavering dedication, we have not only fulfilled our commitment to the community but also emerged as a prominent leader in the healthcare sector. Over the last 32 years, New Country Healthcare has established itself as the leading healthcare distributor in the UAE, with an extensive portfolio featuring over 1500 top-quality products from over 50 international brands manufactured across the United States, Canada, Europe, Asia, and the Middle East.

At NCH, we have a holistic approach to health, and today, we import and distribute trusted international brands in pharmaceuticals, nutraceuticals, health and functional foods, sports nutrition, cosmeceuticals, and personal products, solidifying our position in the local and GCC markets. As we continue to grow, we remain committed to our core values, providing innovative and high-quality healthcare products while upholding our legacy of excellence.

Culture at NCH

At New Country Healthcare (NCH), our people‑centric culture thrives on collaboration, continuous growth, and innovation. We believe in the power of continuous education, empowering our teams to reach their full potential and contribute fresh ideas. With a strong focus on Learning and Development, we nurture a culture of learning through engaging seminars and ongoing training programs. United by a shared mission and values, our diverse team prioritises sustainability, customer well‑being, promotes healthy lifestyles, and fosters community education. At NCH, you'll find a supportive environment where collaboration and teamwork are at the heart of everything we do, working together to make a positive impact on the health and well‑being of our community.

Position Overview

The Inventory Controller is responsible for safeguarding inventory accuracy, stock integrity, and FEFO compliance within a regulated pharmaceutical and food distribution environment. The role ensures that all inventory movements are accurately recorded and reconciled within the ERP and WMS, maintaining alignment between system records and physical stock across all storage locations.

In addition to day‑to‑day control, the Inventory Controller proactively manages inventory risk by monitoring expiry exposure, preventing avoidable losses, and ensuring disciplined batch tracking. The role also supports audit readiness by maintaining accurate documentation, enabling traceability, and escalating control gaps promptly, while working closely with Warehouse Operations, Supply Chain, Quality, and Finance to keep inventory reliable, compliant, and commercially protected.

Roles and Responsibilities

Inventory Control & System Accuracy

• Maintain accurate inventory records within ERP and WMS systems, ensuring alignment between system stock and physical stock.
• Validate and control inventory transactions including receipts, put‑away, transfers, adjustments, returns, and dispatches to protect stock integrity.
• Verify GRN postings and supporting documentation, ensuring discrepancies are identified, escalated, and resolved promptly.
• Ensure transaction discipline across all warehouse locations, including bin accuracy and traceability for batch‑controlled items.

Receiving, Documentation & Audit Trail

• Review receiving documentation for completeness and accuracy, ensuring system entries reflect actual quantities, batch details, and expiry dates.
• Maintain clear inventory records and supporting logs to ensure full traceability and audit readiness.
• Support internal controls by ensuring inventory movements follow approved processes and escalation routes.

FEFO, Batch & Expiry Risk Management

• Monitor FEFO compliance across picking and replenishment activities, escalating repeated deviations to the DC Supervisor.
• Track batches and expiry dates across inventory locations, ensuring proper status control for blocked, quarantined, or non‑conforming items where applicable.
• Proactively manage near‑expiry and slow‑moving stock risk by coordinating follow‑ups with Supply Chain, Sales, and Quality on mitigation actions and closure.
• Prepare and maintain expiry risk tracking and ensure timely escalation of high‑risk items to minimise losses and write‑offs.

Cycle Counts & Physical Stock Verification

• Conduct daily cycle counts and periodic physical verifications as per the approved counting plan.
• Investigate count variances, reconcile results in the system, and ensure corrective actions are completed.
• Support full physical stock counts and year‑end inventory activities, ensuring accuracy and timely completion.
• Ensure counting compliance and maintain records of counts, findings, and actions taken.

Variance Investigation & Corrective Actions

• Investigate stock variances, shortages, damages, and write‑off drivers using a structured root cause approach.
• Identify recurring control gaps and recommend corrective and preventive actions to reduce repeat variances.
• Coordinate with warehouse teams to implement corrective actions and confirm closure through rechecks or follow‑up counts.

Reporting, KPIs & Audit Support

• Prepare regular reports on inventory accuracy, cycle count compliance, stock variance, and expiry and damage exposure.
• Provide accurate inventory data to support management reviews and operational decision‑making.
• Support internal, external, and regulatory audits by providing documentation, system reports, and responses as required.

Master Data & Control Discipline

• Validate inventory‑related master data elements impacting stock integrity, including UOM, batch rules, and expiry parameters, and elevate inconsistencies.
• Support continuous improvement by identifying opportunities to strengthen inventory controls, reduce manual workarounds, and improve data accuracy.

Qualifications & Skills

Education & Experience

• A diploma, Bachelor’s degree or equivalent professional qualification is preferred.
• 3 – 6 years of proven experience in inventory control within pharmaceutical, food, FMCG, or regulated distribution environments.
• Hands‑on experience working in warehouse or distribution centre operations with batch‑ and expiry‑controlled products.

Technical & Functional Skills

• Working knowledge of ERP and WMS systems, preferably Microsoft Dynamics.
• Strong understanding of inventory control principles, FEFO, FIFO, batch tracking, and expiry management.
• Ability to analyse stock variances, reconcile data, and identify root causes.
• Proficiency in Microsoft Excel and basic reporting tools.

Soft Skills & Competencies

• High attention to detail with a disciplined and structured working approach.
• Strong coordination and follow‑up skills across warehouse, supply chain, quality, and finance teams.
• Clear and professional communication skills, both verbal and written.
• Strong sense of ownership, accountability, and compliance awareness.

Why Join Us

Join a dynamic and fast‑growing company where innovation, excellence, and collaboration drive everything we do. You’ll work alongside a talented and supportive team in a diverse and inclusive environment that values each individual’s unique contributions. We offer:

• Exciting career growth opportunities in a company at the forefront of healthcare and technology
• A comprehensive compensation and benefits package, including Health insurance, Annual leave and ticket allowance, Yearly incentives (as per company policy) and Professional development support

Be part of a culture that’s committed to empowering talent, embracing innovation, and building success together.