International Sales Development Representative (Fluent in Arabic and French) (Position located [...]

KnowBe4; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading security awareness training provider in Dubai is seeking a Sales Development Representative who will be responsible for reaching out to potential clients, qualifying leads, and collaborating with sales teams. The ideal candidate must have prior SDR experience, be fluent in Arabic and French, and possess excellent communication skills. The role offers various benefits, including company-wide bonuses based on sales targets and a relaxed dress code in a fun work environment.

Benefits

Company-wide bonuses based on sales targets

Employee referral bonuses

Tuition reimbursement

Certification reimbursement

Modern work environment

Qualifications

• Must have previous experience as a Sales Development Representative.
• Fluency in Arabic and French is required.
• Must be highly organized and results-oriented.

Responsibilities

• Reach out via phone and/or email to cold prospects.
• Develop and execute a strong prospecting plan.
• Gauge interest of prospects and qualify them.
• Follow up with Information Qualified Leads.
• Pass qualified leads to sales teams.
• Provide in-depth information for demos.
• Map global customer accounts and identify key contacts.
• Collaborate with sales and marketing team members.
• Maintain accurate activity and lead qualification information.

Skills

Previous SDR experience

Familiarity with IT Security

Excellent verbal and written communications

Fluent in Arabic

Fluent in French

Good computer skills

Friendly phone voice

Highly organized

Pleasantly persistent

Tools

Gmail

Google Docs

MS Office

Job description

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a Great Place To Work in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Please submit your resume in English.

To learn more about our team and office culture in Dubai, United Arab Emirates, visit the following links.

Careers Page: International Sales Development Representative will act as pre-sales support and is responsible for reaching out to prospects, qualifying them, and passing interested prospects to the sales teams. This position must research potential customers, connect with and educate prospects on our product offerings, and qualify the leads before passing them to the direct sales teams.

Responsibilities:

• Reach out via phone and/or email to cold prospects and get them interested in a KnowBe4 product
• Develop and execute on a strong prospecting plan of attack, including email and call scripts
• Gauge the interest of prospects to qualify them as potential customers
• Follow up all IQL (Information qualified leads) by contacting them and getting them interested in a KnowBe4 demo and identify key contacts for the sales team to follow up
• Pass the leads to the Enterprise or SMB sales team depending on the size of the company
• Provide in-depth information to the ENT and SMB reps to enable the most qualified and productive demos
• Map global customer accounts, identifying key contacts in each region
• Collaborate with sales and marketing team members on strategic sales approach
• Ensure successful follow-through of sales cycle by maintaining accurate activity and lead qualification information

Qualifications:

• Previous SDR experience
• Familiarity with standard concepts, practices, and procedures within the IT Security Field a plus
• Experience with Gmail and Google Docs
• Experience with MS Office
• Excellent verbal and written communications
• Fluent in Arabic and French
• Good computer skills
• Friendly phone voice
• Pleasantly persistent as it can take multiple tries to reach a prospect
• Ability to leave a message and sound interested
• Must be highly organized and results-oriented

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment.

EEO Statement

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit our website for more information.