Intern - Learning and Development – Jumeirah Hotels Dubai

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hospitality firm in the United Arab Emirates is seeking a Learning and Development Intern. This role involves coordinating and supporting training programs, ensuring quality, and liaising with various departments. The ideal candidate should be a university student or recent graduate, fluent in English, and skilled in Microsoft Office. The position offers a supportive environment, comprehensive benefits, and a competitive tax-free salary paid in UAE Dirhams.

Benefits

Supportive and inclusive work environment

Access to Learning & Development programmes

Colleague discounts on food & beverage

Company-provided shared accommodation

Comprehensive healthcare

Competitive tax-free salary

Onboarding and offboarding flights

Qualifications

• Must be currently enrolled in a university or a recent graduate of a relevant university degree.
• Fluent in English is essential.
• Competent and experienced in the delivery of front-line level colleague courses.

Responsibilities

• Support the coordination and delivery of training programs.
• Help to oversee learning systems and administrative processes.
• Ensure training quality and consistency by observing departmental trainers.
• Liaise with different departments regarding training initiatives.

Skills

Fluent in English

Competent in Microsoft Office

Experience in training delivery

Train the Trainer certification or equivalent

Education

Currently enrolled in a relevant university degree

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About the Job

An exciting opportunity has arisen for Learning and Development Interns to join Jumeirah Hotels in Dubai.

The main duties and responsibilities of this role include:

• Support the coordination and delivery of training programs including the Welcome Program, bespoke trainings, FLASH briefings, and departmental cross-training to ensure colleagues are equipped with the right skills.
• Support the L&D Manager in achieving training targets by tracking and reporting on NPS scores, training hours, and departmental progress, while maintaining the L&D library and resources.
• Help to oversee learning systems and administrative processes including the Learning Management System, Talent Management System, training calendars, CAPEX/purchase requisitions, and training room setup.
• Ensure training quality and consistency by observing departmental trainers, conducting spot checks, and delivering guidance to maintain high standards across the resort.
• Liaise with different departments, communicating training initiatives, representing the L&D team at meetings, and supporting HR tasks as needed.
• Drive continuous improvement and special projects by assisting with departmental projects, updating notice boards/plasma screens, and assisting with other reasonable duties assigned by management.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Must be currently enrolled in a university or a recent graduate of a relevant university degree
• Fluent in English
• Train the Trainer, or equivalent
• Competent and experienced in the delivery of front-line level colleague courses
• At least intermediate level of Microsoft Office applications

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Colleague discounts on food & beverage
• Company-provided shared accommodation
• Comprehensive healthcare
• Competitive tax-free salary paid in UAE Dirhams (AED)
• Onboarding and offboarding flights