Intern – IT Operations - Jumeirah Group Corporate

Jumeirah Group; United Arab Emirates; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading luxury hospitality company in the UAE is seeking an Intern for IT Operations. This role involves providing technical support, managing Active Directory accounts, and collaborating with IT personnel. Ideal candidates will be pursuing a degree in IT or Computer Science and possess strong problem-solving skills. The company offers a supportive work environment with accommodations and comprehensive benefits, including healthcare and a competitive salary.

Benefits

Supportive and inclusive work environment

Colleague discounts on food and beverage

Company-provided shared accommodation

Comprehensive healthcare and life insurance coverage

Competitive tax-free salary paid in UAE Dirhams (AED)

Qualifications

• Pursuing a degree in IT, Computer Science, or a related field.
• Basic understanding of IT hardware and software.
• Familiarity with Active Directory and IT support tools.
• Proficiency in Microsoft Office Suite.
• Problem-solving and troubleshooting skills.
• Customer-focused approach.

Responsibilities

• Provide Technical Support and Help Desk assistance.
• Assist in Active Directory Reporting and Reconciliation.
• Collaborate with IT personnel to maintain hardware and software inventory.
• Provide 'Hands & Feet' support for IT assets.
• Participate in Support & Incident management.

Skills

Technical Support

IT hardware and software

Active Directory

Microsoft Office Suite

Problem-solving

Customer-focused approach

Education

Pursuing a degree in IT, Computer Science, or related field

Job description

Intern – IT Operations - Jumeirah Group Corporate

United Arab Emirates

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Job Description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About the Job:

An exciting opportunity has arisen for Intern– IT Operations in Jumeirah Group Corporate.

The main duties and responsibilities of this role:

• Provide Technical Support and Help Desk assistance to employees, addressing hardware and software issues, and resolving technical problems via various communication channels.
• Assist in Active Directory Reporting and Reconciliation, managing user accounts, permissions, and security settings.
• Collaborate with IT personnel to maintain an accurate inventory of hardware and software assets.
• Provide "Hands & Feet" support for the movement of IT assets.
• Participate in Support & Incident management following ITIL processes.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Pursuing a degree in IT, Computer Science, or a related field.
• Basic understanding of IT hardware and software.
• Familiarity with Active Directory and IT support tools.
• Proficiency in Microsoft Office Suite.
• Problem-solving and troubleshooting skills.
• Customer-focused approach.

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Colleague discounts on food, beverage.
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Competitive tax-free salary paid in UAE Dirhams (AED)