Inbound Operations Executive - DMC Operations

Caliberly; Ras Al Khaimah; On-site; AED 20,000 - 30,000; Full time

Job summary

A travel operations company in Ras Al Khaimah is seeking an Inbound Operations Executive to manage inbound tour operations. Responsibilities include planning itineraries, coordinating with service providers, and ensuring a top-notch customer experience. The ideal candidate will excel in communication and relationship management.

Responsibilities

• Handle all inbound tour operations, including planning itineraries.
• Respond to inbound queries and prepare quotations.
• Coordinate with hotels, transport providers, and activity organizers.
• Maintain strong relations with travel partners and clients.
• Ensure smooth operations from arrival to departure.

Job description

Inbound Operations Executive - DMC Operations

About the job Inbound Operations Executive - DMC Operations

Key Responsibilities:

Handle all inbound tour operations, including planning and executing itineraries for FITs and group tours

Respond to inbound queries, prepare quotations, and customize packages as per client needs

Coordinate with hotels, transport providers, guides, and activity organizers

Maintain strong relations with B2B travel partners and walk-in B2C clients

Ensure smooth operations from arrival to departure, maintaining top-notch customer experience