Human Resources Specialist

Dr Scent; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the UAE is seeking an experienced HR Operations Supervisor to oversee daily HR functions. The role entails managing HR operations, including payroll and compliance with UAE Labor Law while also supervising the HR team. The ideal candidate has a bachelor's degree in HR or business, with 3–5 years of relevant experience. This position requires strong supervisory skills, excellent communication, and the ability to manage multiple tasks effectively.

Qualifications

• 3–5 years of experience in HR Operations or HR Generalist roles.
• Proven supervisory or team coordination experience.
• Hands-on experience with payroll and documentation.

Responsibilities

• Supervise daily HR operations and oversee HR Recruiter and Assistant.
• Manage payroll data collection and processing.
• Ensure compliance with UAE Labor Law and HR policies.
• Address employee inquiries and concerns professionally.
• Prepare monthly HR reports and provide insights.

Skills

Supervisory skills

Knowledge of UAE Labor Law

Communication skills

Problem-solving skills

Time management

Education

Bachelor's degree in Human Resources or Business Administration

Tools

ERP systems

Job description

Job Purpose

To supervise the daily HR operations and directly oversee the HR Recruiter and HR Assistant, ensuring accurate and compliant execution of payroll, contracts, work permits, visas, employee relations, government processes, and HR documentation. The role acts as the operational backbone of the HR department and supports management in implementing HR policies and performance initiatives.

Key Responsibilities

A. Supervisory Responsibilities

• Directly supervise and guide the HR Recruiter and HR Assistant.
• Assign tasks, set priorities, and monitor completion and accuracy.
• Ensure the HR team follows company policies, procedures, and standards.
• Provide coaching and on-the-job development to improve team performance.

B. HR Operations

• Oversee and validate all HR administrative tasks executed by the HR Assistant.
• Maintain and audit employee files, ERP records, and soft and physical documentation.
• Manage leave requests, renewals, warnings records, disciplinary forms, and HR transactions.
• Ensure proper implementation of HR policies across all departments.

C. Payroll Management

• Collect, verify, and finalize monthly payroll data (attendance, deductions, overtime, leaves).
• Prepare the monthly payroll draft for management approval.
• Process end-of-service settlements and financial entitlements.
• Ensure accuracy and confidentiality of payroll processing.

D. Recruitment Oversight

• Review recruitment plans, reports, and shortlisted candidates submitted by the Recruiter.
• Approve final candidates before submission to management.
• Ensure onboarding documentation and employee files are complete and compliant.
• Monitor adherence to recruitment standards and governance requirements.

E. Employee Relations

• Address initial employee concerns and inquiries professionally.
• Investigate minor employee issues and escalate complex cases to management.
• Provide guidance to department heads on applying HR policies correctly.
• Support a positive, compliant workplace culture.

F. Government & Legal Compliance

• Ensure compliance with UAE Labor Law and company policies and regulations.
• Coordinate with the PRO on visa, residency, contract, and government processes.
• Review employment contracts and renewal documents for legal accuracy.

G. Performance Management

• Coordinate the annual performance appraisal cycle.
• Support department heads in tracking KPIs and performance outcomes.
• Consolidate performance reports and submit findings to management.

H. Reporting

• Prepare monthly HR reports: payroll, attendance, leaves, renewals, recruitment, compliance.
• Provide data-driven insights and identify HR risks or improvement opportunities.

J. Organizational Behavior, Employee Records & Performance Evaluation

• Ensure employee behavior aligns with company values, policies, and conduct standards.
• Oversee accuracy and confidentiality of employee records and HR data.
• Maintain updated digital and physical employee files in line with governance requirements.
• Coordinate performance evaluation cycles, ensuring timely completion of KPIs and appraisal forms.
• Support department heads in applying performance standards consistently.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3–5 years of experience in HR Operations or HR Generalist roles.
• Proven supervisory or team coordination experience.
• Strong knowledge of UAE Labor Law and HR best practices.
• Hands-on experience with payroll, ERP systems, and documentation.
• Strong supervisory and team coordination skills.
• High accuracy in payroll and HR data management.
• Excellent communication skills (written and verbal).
• Problem-solving and employee relations abilities.
• Excellent time management and organizational skills.
• Ability to manage multiple tasks and work under pressure.

Working Relationships

Direct supervision of HR Recruiter, HR Assistant

• Coordination with PRO – Legal, Department Heads