Housekeeping Supervisor

Accor Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hotel company in Dubai is seeking a Housekeeping Supervisor to oversee the cleanliness and upkeep of the hotel. You'll manage a team, perform inspections, and ensure adherence to brand standards. Ideal candidates have prior supervisory experience in a 5-star hotel and a passion for guest service. This position offers opportunities for professional growth within an inclusive workplace.

Qualifications

• Previous experience in a Housekeeping supervisory role in a 5-star hotel.
• Successful track record of managing a team.
• Passion for delivering exceptional levels of guest service.

Responsibilities

• Allocate work duties to Team Members.
• Perform routine inspections of all check out and occupied rooms.
• Manage and train Room Attendants and other Team Members.

Skills

Attention to details

Strong communication skills

Guest service

Tools

Microsoft Office

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:

• Allocate work duties to Team Members
• Perform routine inspections of all check out rooms and spot checks of all occupied rooms
• Report and follow up on any maintenance defects or other issues
• Inspect, routinely, service areas, store rooms and corridors
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
• Manage, efficiently, stock control and the maintenance of equipment
• Provide excellent Guest service, including VIP and other special requirements
• Ensure the adherence to hotel brand standards at all times

Qualifications

• Previous experience in a Housekeeping supervisory role in 5 star hotel.
• A successful track record of managing a team
• Attention to details
• Strong communication skills
• A passion for delivering exceptional levels of guest service
• Proficiency, preferred, with computers and computer programs, including Microsoft Office

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.