Housekeeping Supervisor

Al Jaddaf Rotana Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking passionate Housekeeping professionals dedicated to outstanding customer service. Responsibilities include supervising cleaning operations, training staff, and ensuring high standards of cleanliness. Candidates should have a hospitality diploma and previous supervisory experience, along with strong communication skills and computer literacy. This dynamic role offers the chance to thrive in a multicultural environment and requires a commitment to quality service.

Qualifications

• Should have a diploma or vocational training in hospitality with previous minor supervisory experience.
• Good command of written and spoken English communication skills.
• Strong interpersonal and problem-solving abilities are essential.

Responsibilities

• Prepare Housekeeping Attendants job assignments.
• Inspect areas cleaned using the checklist for adequacy.
• Train and assist Housekeeping Attendants.

Skills

Customer Focus

Effective Communication

Teamwork

Planning for Business

Adaptability

Education

Diploma or vocational training in hospitality

Tools

Opera

Job description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Responsibilities

• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Receive special requests from guests and carry them out
• Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
• Fill out report and hand over found articles to the lost and found department
• Supervise cleaning of guest rooms, corridors and stairwells
• Train and assist Housekeeping Attendants and advise Superior about performance
• Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained

Skills

Education, Qualifications & Experiences

You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results