Housekeeping Manager

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hotel in Abu Dhabi is seeking a Housekeeping Manager to lead the housekeeping team, ensuring high standards of service and guest satisfaction. This role demands a minimum of two years' experience in a luxury hotel environment and excellent communication skills. You will be responsible for operational management, training staff, and maintaining cleanliness across the hotel premises. If you are detail-oriented and passionate about hospitality, this could be the perfect opportunity for you.

Qualifications

• Minimum two years of relevant experience in a luxury hotel or comparable environment.
• Degree in Hospitality Management is a plus.
• Excellent English verbal and written communication skills.

Responsibilities

• Supervise and motivate the housekeeping team for high-quality service.
• Ensure daily housekeeping operations run smoothly.
• Maintain high cleanliness and hygiene standards.

Skills

Detail-oriented performance

Excellent communication skills

Outstanding guest service skills

Ability to work under pressure

Team player

Education

Degree in Hospitality Management

Minimum two years experience in luxury hotel

Tools

Hotel PMS System

Microsoft Office

Job description

Key Responsibilities:

Team Leadership & Management

• Supervise train and motivate the housekeeping team to ensure efficiency and highquality service.
• Assign tasks and schedules to ensure all guest rooms public areas and backofhouse spaces are cleaned and maintained properly.
• Conduct performance evaluations provide coaching and implement training programs for continuous improvement.

Operational Management

• Ensure daily housekeeping operations run smoothly including room turnovers laundry services and public area maintenance.
• Monitor inventory levels of cleaning supplies linen and guest amenities and coordinate with procurement for timely replenishment.
• Implement housekeeping procedures and standards in alignment with resort policies and fivestar hospitality expectations.

Guest Satisfaction & Quality Assurance

• Maintain high cleanliness and hygiene standards to ensure exceptional guest satisfaction and positive reviews.
• Handle guest requests complaints and feedback professionally and efficiently.
• Conduct regular inspections of rooms suites and public areas to ensure compliance with resort standards.

Budget & Cost Control

• Develop and manage housekeeping budgets ensuring cost efficiency without compromising quality.
• Monitor labor costs and optimize staff scheduling based on occupancy levels.
• Identify costsaving opportunities while maintaining service excellence.

Compliance & Safety

• Ensure adherence to health safety and sanitation regulations including fire safety and chemical handling procedures.
• Implement ecofriendly and sustainable housekeeping practices in line with resort policies.
• Train staff on emergency procedures and workplace safety measures.

Qualifications

Knowledge Skills and Ability:

• Knowledge of hotel PMS System Microsoft Office computer applications office equipment
• Ability to perform assigned duties with attention to detail speed and accuracy
• Excellent written and oral communication skills
• Must possess outstanding guest service skills
• Must be guestoriented enthusiastic with a vibrant personality
• Must have hands on approach
• Must maintain composure at all times and work objectivity in stressful highpressure situations
• Ability to approach all encounters with guests and employees in a professional manner
• Ability to answer all general inquiries in the Hotel and F & B outlet
• Must be a good listener and be able to follow instructions
• Must be able to utilize all available resources to meet guest needs
• Must be a good team player

Education Experience:

• Excellent English verbal and written communication skills
• Minimum two years of relevant experience in a luxury hotel 5 diamond or 5 star standards) or comparable environment
• Degree in Hospitality Management a plus
• Prior experience in Union Environment highly preferred

Additional Information

Your team and working environment:

• Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
• At Accor we are Heartists!

Are you ready to put your heart at the center of everything that you do If so then join our team of Heartists at Rixos Premium Saadiyat Island every day we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging enthusiastic and professionally rewarding

Remote Work

No

Employment Type

Fulltime