Hotel Communications & Systems Specialist

Accor Hotels; Ras Al Khaimah; On-site; AED 30,000 - 40,000; Full time

Job summary

A luxury hotel chain is seeking a candidate for a role in guest relations in Ras al-Khaimah, UAE. The position requires at least one year of experience in the hospitality industry, proficiency in English and Russian, and the ability to read Arabic. Responsibilities include managing guest requests, reporting equipment defects, and maintaining records. The role offers a competitive salary, duty meals, and medical insurance.

Benefits

Competitive Salary

Duty Meals provided

Medical Insurance Provided

Qualifications

• At least 1 year of experience in the Hospitality/Service Industry preferred.
• Good spoken and written English and Russian.
• Excellent management, planning, decision making, interpersonal, communication skills.

Responsibilities

• Complete important tasks outlined on the Officer Shift Checklist.
• Monitor job status in Guest Request Management system.
• Report broadband and telephone equipment defects.

Skills

Good spoken and written English

Ability to read and speak Arabic

Computer Knowledge

Excellent management skills

Interpersonal skills

Tools

Property Management System (PMS)

Point of Sale (POS) System

PBX and Voicemail system

Job description

A luxury hotel chain is seeking a candidate for a role in guest relations in Ras al-Khaimah, UAE. The position requires at least one year of experience in the hospitality industry, proficiency in English and Russian, and the ability to read Arabic. Responsibilities include managing guest requests, reporting equipment defects, and maintaining records. The role offers a competitive salary, duty meals, and medical insurance.