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Marriott Hotels Resorts

Dubai

On-site

AED 60,000 - 120,000

Full time

Yesterday
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Job summary

A leading international hotel chain in Dubai is seeking a dedicated Guest Services Associate to greet and seat guests effectively. This role involves ensuring a pleasant dining experience, maintaining cleanliness, and monitoring service quality. Ideal candidates should possess a high school diploma with no prior experience needed, fostering an inclusive workplace that values various backgrounds. Join a team dedicated to hospitality excellence in the vibrant setting of Dubai.

Qualifications

  • Candidate must possess a high school diploma or equivalent.
  • No previous related work experience required.
  • No supervisory experience required.

Responsibilities

  • Greet guests and determine the number in their party.
  • Seat guests and maintain cleanliness of work areas.
  • Monitor dining rooms for availability and guest well-being.

Education

High school diploma or G.E.D. equivalent
Job description
POSITION SUMMARY

Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Qualifications
  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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