Hospitality Sales & Guest Experience Specialist

Marriott Hotels & Resorts; Dubai; On-site; AED 30,000 - 40,000; Full time

Job summary

A global hospitality brand is seeking a team member to provide exceptional guest service and maintain relationships while maximizing sales opportunities. Responsibilities include processing reservations and guest requests, supporting the sales team, and ensuring adherence to company standards. A high school diploma and relevant experience are preferred. Candidates should possess strong communication skills and a dedication to exemplary hospitality. Join a team committed to creating memorable experiences for guests worldwide.

Qualifications

• At least 2 years of related work experience.
• Strong communication and interpersonal skills.
• Ability to use sales techniques effectively.
• Capable of maintaining confidentiality and protecting company assets.

Responsibilities

• Handle guest calls, requests, and problems professionally.
• Process reservations received by phone, fax, or mail.
• Assist management in training and motivating employees.
• Promote the brand image and maintain professional appearance.

Education

High school diploma or G.E.D. equivalent

Job description

A global hospitality brand is seeking a team member to provide exceptional guest service and maintain relationships while maximizing sales opportunities. Responsibilities include processing reservations and guest requests, supporting the sales team, and ensuring adherence to company standards. A high school diploma and relevant experience are preferred. Candidates should possess strong communication skills and a dedication to exemplary hospitality. Join a team committed to creating memorable experiences for guests worldwide.