Head Waiter Lead: Guest Experience & Team Coach

Archive (Do Not Follow); Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hospitality establishment in Sharjah is seeking dynamic Food & Beverage professionals to enhance their operations. The role involves leading a team to deliver top quality food and beverage services. Ideal candidates will have a diploma in hospitality and up to two years of relevant experience, with strong communication and customer service skills. Fluency in English and familiarity with Micros is desirable. Join a fast-paced, multi-cultural environment in providing excellent guest experiences.

Qualifications

• Ideally have a diploma or degree in the hospitality field with a maximum of two years of experience in a similar role.
• Fluency in both written and spoken English is essential.
• Previous experience in leadership and supervisory roles is a definite plus.

Responsibilities

• Work with the Kitchen and Stewarding for smooth operations.
• Conduct training sessions in line with departmental SOPs.
• Monitor duty schedules for the team.
• Ensure proper appearance and grooming of team members.
• Set up the assigned Food & Beverage outlet timely.

Skills

Effective Communication

Customer Focus

Teamwork

Adaptability

Drive for Results

Education

Diploma/degree in hospitality

Tools

Micros

Job description

A prominent hospitality establishment in Sharjah is seeking dynamic Food & Beverage professionals to enhance their operations. The role involves leading a team to deliver top quality food and beverage services. Ideal candidates will have a diploma in hospitality and up to two years of relevant experience, with strong communication and customer service skills. Fluency in English and familiarity with Micros is desirable. Join a fast-paced, multi-cultural environment in providing excellent guest experiences.