Head of Technical Training & Certification (GCC)

Justlife Home Services; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading home services company in Dubai is seeking a Head Trainer (Technical Services) for its Fulfillment - Quality department. In this role, you will lead the development of training programs for AC cleaning, appliance repair, and handyman services. The ideal candidate will have extensive experience in technical training, manage a team of trainers, and ensure compliance with market standards. Exciting growth opportunities await in a fast-paced startup environment.

Benefits

Extra vacation on birthday

Free Justlife service credits

Team-building activities

Qualifications

• 10–12+ years of experience in AC/HVAC or appliance repair services.
• Proven experience in building or leading a technical training function.
• Strong understanding of GCC service requirements and quality standards.

Responsibilities

• Lead the development of training for Technical Services vertical.
• Establish performance goals and KPIs for the training team.
• Conduct regular technical audits for service excellence.

Skills

Leadership

Technical Training

Communication

Coaching

Education

Bachelor’s degree in Engineering or related field

Certification in HVAC or related trades

Job description

A leading home services company in Dubai is seeking a Head Trainer (Technical Services) for its Fulfillment - Quality department. In this role, you will lead the development of training programs for AC cleaning, appliance repair, and handyman services. The ideal candidate will have extensive experience in technical training, manage a team of trainers, and ensure compliance with market standards. Exciting growth opportunities await in a fast-paced startup environment.