Head Housekeeping Attendant

Al Bandar Rotana & Al Bandar Arjaan by Rotana; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking a passionate Head Housekeeping Attendant to lead the team, ensuring exceptional cleanliness and maintenance standards. Responsibilities include supervising Housekeeping Attendants, verifying room statuses, and coordinating laundry services. Ideal candidates possess vocational training in Housekeeping, strong communication skills, and a commitment to customer service in a fast-paced, multicultural environment.

Qualifications

• Good command of written and verbal English communication skills.
• Previous minor work experiences in a housekeeping role.

Responsibilities

• Lead the team of Housekeeping Attendants.
• Ensure cleanliness and maintenance standards are met.
• Check and report maintenance work required immediately.

Skills

Customer Service

Communication (English)

Teamwork

Adaptability

Education

Vocational training in Housekeeping

Job description

Overview

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Head Housekeeping Attendant you are responsible to lead the team of Housekeeping Attendants while ensuring the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:

Responsibilities

• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
• Check rooms to verify room status every morning
• Inform valet service to collect guest clothes for laundry, dry cleaning or pressing services
• Clean rooms and bathrooms, performing any combination of the following duties
• Keep fire exits and stair ways clear of any obstruction
• Check and report any maintenance work required immediately
• Update Housekeeping Supervisor at regular intervals on status of rooms
• Maintain rooms assigned in a clean, safe and hygienic state at all times
• Pick up any litter from corridors and pathways
• Provide turn down service for all occupied guest rooms and expected arrivals in the evening

Education, Qualifications & Experiences

You should ideally have a vocational training within the Housekeeping Department with previous minor work experiences. Good command of written and verbal English communication skills, along with good interpersonal abilities are essentials.

Knowledge & Competencies

The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork